Your success is measured by your ability to help clients:

• Build skills across nutrition, movement, emotional regulation, mindset, and identity
• Apply the Never Diet Again Method and follow through on agreed actions
• Build sustainable habits that support weight loss and long-term health
• Improve their relationship with food and create lasting change
• Grow in confidence, self-trust, and the ability to maintain progress independently

Your goal is simple: Help clients move forward, stay consistent, and never need to diet again.

Expected income: £3,000–£5,000 per month at 60–100 active clients, based on £50 per active client. Plus a 5% renewal bonus on revenue collected, excluding VAT—currently estimated at around £125–£295 per successful renewal, depending on programme length and final pricing.

RESPONSIBILITIES

• Have the availability to serve an agreed caseload and complete two initial 30-minute 1:1 calls per new client, scheduled group calls, weekly form reviews, and Skool support.
• Conduct a 30-minute Kickstart call with each new client within 48 hours of enrolment, welcoming them, clarifying their goals, and orienting them to the programme, Skool, and next steps.
• Conduct a second 30-minute 1:1 Onboarding call to review the client’s starting point, agree first actions, and help them begin the 30-day on-ramp.
• Lead up to three scheduled group coaching sessions each week across morning, midday, and evening options, making group support practical for clients with different schedules.
• Use group calls to coach clients through the Five Drivers, answer questions, build connection, and help them turn training into practical actions
• Coach up to 100 clients through our online platform, with daily, weekly and monthly communication and accountability.
• Review weekly check-in forms, using the AI-generated summary as an aid; apply your own coaching judgment, identify progress or risk, and respond with clear next steps in Skool.
• Study the programme materials, LIVE 360® Brand Identity, and Company Culture documents so you understand the method, client journey, core values, and key processes.
• Keep accurate client records in the CRM, including goals, progress across the Five Drivers, agreed actions, and concerns that need follow-up.
• Share a clear client pulse with Max and the team in Slack, flagging progress, engagement concerns, and support needs early.
• Coordinate with other coaches and Max to keep client support consistent, share useful insights, and raise concerns promptly.
• Be active in the Skool community: respond to posts and comments, encourage peer support, and share useful prompts tied to programme material. Keep day-to-day client support in Skool rather than private DMs.
• Complete structured client reviews at appropriate milestones, including the 90-day Five Drivers reassessment; celebrate progress, identify gaps, and support decisions about the next suitable stage of the programme.
• Attend weekly coach meetings, supervision, and training, and contribute to improving delivery as the group model grows.
• Own retention and renewals, and hit agreed KPIs across client success, engagement and revenue

A typical week includes:

• Up to 100 client check-ins to review and respond to
• Renewal conversations happening in parallel
• CRM updates and client journey tracking
• Internal comms and team check-ins
• Client escalations that need immediate attention

It’s rewarding, but it’s not relaxed. At this scale, systems and structure matter.

You’re a coach and an account manager. Client outcomes, retention, CRM, escalations and revenue targets all sit with you. Our systems and AI-assisted admin give you time back for coaching, but the accountability is yours.

Retention is coaching. Most clients need 12–16 months to truly transform. A client who leaves at 6 months hasn’t hit her goal. Expect weekly renewal conversations, a minimum 50% renewal-rate KPI and monthly revenue targets. The coaches who do best here aren’t the most salesy: their clients simply don’t want to leave.

Emotional resilience matters. At 100 clients, you can’t carry 100 people’s emotions. Some will ghost you. Some will ignore the plan. The best coaches feel it, reset and go again.

It’s performance-based, and you’re never alone. Clear KPIs, reviewed monthly, we are head with you every week, invested because your numbers are our numbers. Bring the right attitude and passion, keep progressing, and you will do well here.

REQUIREMENTS

• Excellent spoken and written English.
• Certified personal trainer with an industry-recognised nutrition certification and/or Women’s Health Coach Qualifications and experience working with women over 40.
• 5,000+ hours of coaching, or 3–4 years in the fitness industry, with proven online client transformations.
• An undeniable track record of online transformations
• Nutrition coaching that goes deeper than macro targets: managing calories, protein and fibre alongside the stress, emotions and habits that drive how a client actually eats
• You are consistent and dependable, so clients know what to expect and can trust your support.
• You care about helping people succeed.
• You are optimistic, have a growth mindset, and can help clients see what is possible.
• You are highly organised and able to manage a substantial client caseload without losing personal attention.
• You are confident with technology and can use Skool, CRM systems, video calls, email, and AI-generated admin summaries carefully and responsibly.

HOW TO APPLY

STEP 1: Video Cover Letter

Keep it short and focused

Aim for 2–3 minutes max. We don’t need a life story—just your energy, purpose, and alignment.

Answer the following questions in your video:

• Who are you, and what’s your background?
• Why are you interested in this specific role as a Client Success Coach?
• Why do you want to work with LIVE