Sandwell College
Welfare Assistant
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Welfare Assistant
Application Deadline: 7 August 2026
Department: Central Student Services
Employment Type: Fixed Term - Full Time
Location: Sandwell College
Compensation: £24,243 - £24,408 / year
Description
We’re looking for a compassionate, organised, and proactive Welfare Assistant to join our Student Services team on a fixed-term basis for the 2026/2027 academic year. In this rewarding role, you’ll help students access the welfare advice and support they need to thrive during their studies.
Working alongside our Welfare Team and Assistant Principal of Student Services, you’ll provide guidance on welfare, housing, immigration, finance, and broader student support. Your work will help create a safe, inclusive, and supportive college environment where every student can succeed.
Please note that candidates will not be shortlisted until mid August 2026 due to the summer holidays.
Key Responsibilities
- Provide friendly and accessible welfare information, support, and guidance to students
- Maintain accurate and confidential student welfare records
- Assist with welfare referrals and liaise with internal departments and external support agencies
- Support student wellbeing initiatives, inductions, tutorial sessions, and enrichment activities
- Help develop and promote welfare resources and publicity materials
- Contribute to projects including Student Union activities, Women’s Group, and support for Looked After Children
- Assist with college events such as Open Days, Enrolment, and Bus Pass distribution
- Keep up to date with welfare, safeguarding, immigration, and housing legislation to support students effectively
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Skills, Knowledge and Expertise
- Level 2 Business Administration qualification (or equivalent)
- Good GCSEs (or equivalent)
- Some relevant work experience
- Knowledge of benefits, immigration, and safeguarding regulations
Benefits
✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around
🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
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🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
📜 Free Will Writing – We’ve got your back with professional support for your future planning
💉 Free Flu Vaccine – Stay healthy and protected at no cost to you
🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
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