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Welfare Benefits Caseworker

Worcester

£29k – £31.1k/yr

Posted about 8 hours ago

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Citizens Advice, Worcester

Welfare Benefits Caseworker Based In Worcester

Part-time 28 Hours per week

Initially funded until March 2028

Salary: £29,071 - £31,015 FTE FT per annum (actual pro rata £22,000 - £23,471) depending on experience.

Closing date: Monday 12 October 2026

Interview date: w/c 19 October 2026

Provide casework across the full range of welfare benefits, including:

Preparing and presenting cases to statutory bodies, tribunals, and courts as appropriate
Negotiating with third parties
Supporting clients with calculations, correspondence, and calls where necessary
Assisting with supervision and training of volunteers where required

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For all roles, we are looking for an individual with recent experience of advice work. We are also willing to consider other candidates with transferable skills which meet the person specification.