Defence Medical Welfare Service
Welfare Officer
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Job Opportunity
An exciting opportunity has arisen; do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, able to work as part of a team and independently, who is compassionate and enthusiastic about supporting the armed forces’ community. This role is part-time, on a Fixed contract, working 21 hours a week.
If you have family and carers welfare experience, this role may be for you.
DMWS is an international charity that has been providing medical welfare support to the armed forces community for over 80 years.
Role Overview
Hospital and Community Based working with both serving and veteran personnel on a medical pathway primarily in the secondary healthcare. Your role will be to help individuals and families from the entire military community with a particular focus on hard-to-reach veterans, their families, and carers. Many veterans are unaware of the help available through the Armed Forces Covenant, and some find it difficult to ask for help.
All DMWS Armed Forces Welfare Officers need to be prepared to be mobile and deployable. Additionally, you should be willing to work flexibly to meet job demands. In return, you will be working within a dynamic organisation, making a real difference, and receiving great benefits.
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Benefits
We recognise that our staff are the most important asset that we have. We offer employees the following benefits in recognition of their work:
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Annual Leave
- We give employees 30 days a year annual leave plus Public Holidays (pro-rata’d for part-time employees).
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Pension
- Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
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Death in Service Scheme
- Three times your annual salary to nominated beneficiaries – subject to eligibility
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Flexible Working
- All flexible working requests are considered – many of our staff work flexible hours and work wholly, or partly from home.
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Work-based Parking/Mileage
- For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
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Enhanced Sick Pay
- Enhanced sick pay scheme for all employees upon completion of their probationary period.
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Staff Recognition
- Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
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Personal Development Programme
- DMWS supports employee continuing professional development and training.
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Other Benefits
- £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
Application Information
For full job description please click on the following link: [Welfare Officer – Hospital Community Based](Welfare Officer – Hospital Community Based)
Please submit your files in PDF format before submission. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.
Closing date: Midnight 17th August 2026
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