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The Jockey Club

Welfare Officer

Newmarket
£27k – £29k/yr
Posted about 15 hours ago
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Best People; Welfare Officer – East / Newmarket

Based in Newmarket office.

  • Hours: 35 per week
  • Contract Type: Full time - Permanent

Welfare Officer – East Region

Racing Welfare is a national charity supporting British horseracing’s current and retired workforce. We are looking to recruit a Welfare Officer to join our amazing Welfare team in the South.

It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.

Benefits

  • Competitive salary
  • Employer pension scheme
  • Generous annual leave entitlement
  • Flexible working patterns
  • Income protection insurance
  • Life assurance
  • Tickets to almost all race meetings at Jockey Club racecourses
  • Twice-yearly two-day staff training and team building events
  • Range of other employee wellbeing initiatives

Role Requirements

  • Highly motivated and flexible
  • Excellent listening and interpersonal skills
  • Understanding of professional boundaries
  • Commitment to continuous professional development
  • Experience of working with and supporting people
  • Understanding of confidentiality and data protection (training will be provided)
  • Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable

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Responsibilities

  • Work from our Newmarket office
  • Travel across the region required (own car needed, mileage allowance paid)
  • Promote the ethos of the charity
  • Offer impartial information, advice, guidance, and support to all those connected to the industry

Additional Information

  • Direct contact with young people and vulnerable adults
  • Work of a sensitive nature
  • Subject to a satisfactory, enhanced DBS disclosure
  • Checks against the DBS barred lists

Equality and Diversity

We welcome enquiries from everyone and value diversity in our workforce.

Application Deadline

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Closing date is the 4th of September 2026.

Salary

£29,000 D.O.E

Safeguarding

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

  • All unspent convictions and conditional clauses
  • All spent convictions and adult cautions that are not protected (i.e., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)

Racing Welfare’s Safeguarding Statement of Intent can be found on our website at: https://racingwelfare.co.uk/safeguarding/

Equal Opportunities

Racing Welfare is an equal opportunities employer.

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Skills

Listening skills
Interpersonal skills
Professional boundaries
Confidentiality
Data protection
Case management
Providing guidance and support
Teamwork
Safeguarding

Location

Newmarket, England, United Kingdom

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