Fife Council
Welfare Support Assistant
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Job Details
Proposed Interview Date: Friday 30 October 2026
Closing Date: Wednesday 21 October 2026
Contract Type: Temporary until 05 December 2027
Salary: FC6 £31,761.26 - £34,914.86
Hours: 36 hours per week
Location: Buckhaven Burgh Chambers
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply [https://www.fife.gov.uk/jobs/how-to-apply] section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement [http://www.fife.gov.uk/jobs/supportingstatement].
Are you passionate about helping people overcome challenges and improving their lives?
We are looking for a motivated and compassionate Welfare Support Assistant to join the Levenmouth Community Learning and Development Team. This is an opportunity to work directly with individuals and families, helping them access the support, advice and services they need to improve their financial wellbeing, build confidence, and achieve their goals.
No two days are the same. You will work in community venues and outreach settings across Levenmouth, supporting people to access welfare benefits, digital services, employability opportunities and wider community support. You will be part of a dedicated team committed to reducing inequality and helping people thrive.
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The Person
You will be someone who enjoys working with people and can build positive, trusting relationships with individuals from a wide range of backgrounds.
You will have:
- Experience of working in a customer service, support, advice or community-based role.
- Excellent communication and interpersonal skills.
- An understanding of the challenges faced by people experiencing poverty, unemployment or social exclusion.
- Confidence using IT systems and supporting others to access online services.
- Good organisational skills and the ability to manage a varied workload.
- The ability to work effectively both independently and as part of a team.
- Knowledge of welfare benefits, employability services or community support provision would be beneficial.
Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
Further Information
- Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile [https://www.fife.gov.uk/__data/assets/file/0018/41175/Welfare-Support-Assistant-A4502.pdf]
- How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters [https://www.fife.gov.uk/__data/assets/file/0014/40127/OD12-How-We-Work-Matters-Framework-2.pdf] behaviour framework for more information.
- Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services
- Directorate Information - Council Department information [https://www.fife.gov.uk/kb/docs/articles/council-and-democracy/council-departments#xd_co_f=MzBlNmFkMDAtYzRiZi00OTgyLWI3MjUtM2MxZWU1OWIwODQx~]
- Social media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
- Alternative Formats - Job information can be made available in alternative formats, to make a request please email: transactions.recruitment@fife.gov.uk [transactions.recruitment@fife.gov.uk]
- AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available here [https://www.fife.gov.uk/__data/assets/pdf_file/0028/94771/AI-and-Recruitment-Candidate-Guidance.pdf]
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For further information please contact: Robert Graham, Robert.Graham@fife.gov.uk [Robert.Graham@fife.gov.uk]
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