Retirement Villages Group
Wellbeing Advisor - Nights

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Wellbeing Advisor
Castle Retirement Village is on the lookout for a Wellbeing Advisor to work on a full-time night shift basis - candidates will need to be flexible as you could be required to work across various shifts, Monday to Sunday. You will be working 3 nights out of 7 (8pm - 8am) - total 36 hours per week.
Role Overview
In this role, you will be responsible for ensuring the safety and well-being of our residents during emergencies. Your primary duties will include:
- Responding promptly to emergency calls within the retirement village.
- Assessing the nature of emergencies and providing appropriate assistance.
- Administering first aid and basic medical care when necessary.
- Ensuring residents and team members know how to use the emergency call system.
- Ensuring all new residents can live independently and safely in the village by carrying out their wellbeing baseline assessment before they move in.
- Improving the overall wellbeing of individuals by providing information and awareness sessions about key health issues for over 55s and promoting self-help groups.
- Coordinating with emergency services (police, fire department, ambulance) as required.
- Communicating effectively with residents, families, and staff during emergency situations.
- Supporting wider village team members by providing specialist wellbeing knowledge to promote healthy, heart-smart menus and general healthy eating programs.
- Maintaining accurate records of incidents and actions taken.
- Providing moral and emotional support to our residents.
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Requirements


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- This role is subject to satisfactory DBS disclosure & references; medical clearance and right to work in the UK clearance.
- Proven experience as an emergency responder, EMT, or similar role preferred.
- Experience or knowledge of primary care and referral to primary care.
- Certification in CPR/First Aid required.
- Holds an emergency first aid at work qualification and can get to the floor unaided and unassisted, and be confident and effective to:
- carry and deploy equipment in any part of the village and administer CPR as well as dealing with choking incidents requiring effective back blows.
- use specialist equipment including defibrillator, evacuation or lifting chair, or any other equipment carried by the village.
- Strong interpersonal and communication skills.
- Ability to remain calm and composed during stressful situations.
- Empathy and understanding of the needs of elderly residents.
- Physical ability to respond quickly to emergencies and assist residents as needed.
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