University of East Anglia
Wellbeing Manager (Advice and Engagement)
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Student & Academic Services
Student Journey and Support Services
Wellbeing Manager (Advice and Engagement)
Ref: ALC1669
Starting salary from £38,784 per annum, dependent on skills and experience, with an annual increment up to £46,049 per annum (pro rata for part-time).
An exciting opportunity has arisen for an experienced and values-driven Wellbeing Manager to join the University of East Anglia’s Wellbeing Service.
The Wellbeing Manager (Advice & Engagement) is a key role within Student Journey and Support Services team. Working closely with the Head of Wellbeing, Heads of Department and other senior colleagues, you will play a pivotal role in leading, developing and delivering high-quality wellbeing and disability provision for students.
- Operational responsibility for the Wellbeing Advisory Service
- Day-to-day leadership and line management to a team of Wellbeing Advisers
- Offering advice and guidance on casework
- Monitoring demand, capacity, and waiting times
- Ensuring agreed performance targets are met
- Supporting students in a holistic, timely, and student-centred way
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A core aspect of the role is supporting the University to meet its statutory responsibilities under the Equality Act 2010, including the provision of reasonable adjustments, and promoting inclusive practice across the institution. You will contribute to service development, operational planning, reporting on key performance indicators, staff recruitment and development, and the promotion of wellbeing and disabled student support.
Requirements:
- Substantial experience of working in student wellbeing, disability and/or mental health support and/or contribution to service delivery and operational planning.
- Strong understanding of the higher education environment.
- Confident leading and supporting staff in a demanding setting.
- Experience of working within policy frameworks, managing competing priorities and contributing to service improvement is essential.
The post is available immediately on an indefinite basis and can be offered on a full-time or part-time basis (minimum 0.8 FTE).
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This post is exempt from the Rehabilitation of Offenders Act 1974 and appointment will be subject to a criminal record check at Enhanced level from the Disclosure and Barring Service.
UEA offers a variety of flexible working options, and we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Further information on our great benefits package, including 44 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time), can be found on our benefits page.
Closing date: 31 August 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
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