St Mary’s University, Twickenham
Wellbeing Officer
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Job Title - Wellbeing Officer
Salary - £31,326.00
Hours - Full Time, 36 hours (1FTE)
Overview
As the University builds on its proud heritage, we are looking for exceptional people to help shape our future. We provide a high-quality professional environment, inspired by our distinctive ethos and Catholic mission and values. Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed and which puts the student at the centre of all our endeavours.
Job Overview
- Support all members of the Student Wellbeing team, providing high-level administrative support as required
- Assist with enquiries about disability support and funding, with confidence
- Assist with the pre-entry process for disabled applicants, to ensure there are effective and timely administrative support systems in place
- Liaise with students and funding bodies about Disabled Students’ Allowance (DSA) and equipment requirements, as appropriate
- Provide daily administrative support and assist with the smooth running of the on-site outreach needs assessment centre
- Keep accurate records relating to referrals to the Student Wellbeing Service and manage waiting lists for support
- Prepare and process invoices and re-claim rebates from funding bodies
- Lead on the recruitment, training and day-to-day co-ordination of support workers e.g. note takers
- Provide statistics on student contact and take-up of support in a timely manner
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Candidate Summary
- Demonstrates a strong commitment to delivering excellent customer service, with a keen eye for detail.
- Proficient in IT software, including Excel, to support daily tasks.
- A self-motivated individual with excellent organisational skills, able to work independently, use initiative effectively, and remain calm under pressure.
St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer. Please view our detailed access guide by following the link: St. Mary's University | AccessAble
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Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. St Mary’s University holds a work visa sponsorship licence however we will not always be able to guarantee a Skilled Worker Visa sponsorship. To avoid disappointment, please ensure you meet the requirements of the Points Based System before applying as we will not be able to provide advice on individual cases. Skilled Worker visa: Overview - GOV.UK
Closing Date: 7th October 2026
Likely Interview Date: 14th October 2026
We reserve the right to close vacancies prior to the advertised closing date.
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