Rethink Mental Illness
Wellbeing Support Coordinator

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Location: Field Based – Across Derby & Derbyshire
Contract: Part Time (28 Hours) – Fixed Term for 1 year.
Salary: £19,635.93 per annum
DBS: Enhanced DBS with Adult Barred List Check Required
Make a difference to someone's recovery journey
At Rethink Mental Illness, we believe that everyone severely affected by mental illness should have a good quality of life. We are looking for a compassionate and motivated Wellbeing Support Coordinator to join our Derbyshire Recovery and Peer Support Service.
This is an exciting opportunity to support people who may be experiencing a range of mental health challenges and complex needs. Working closely with individuals receiving support from Everyturn Mental Health, you'll help people identify their strengths, build confidence, access community resources and take positive steps towards recovery and independence.
If you're someone who can build trusting relationships, inspire hope and empower people to achieve their goals, we'd love to hear from you.
About the role
As a Wellbeing Support Coordinator, you will work directly with people who need additional support to navigate services and connect with opportunities in their local community.
You'll take a person-centred and recovery-focused approach, helping people develop practical solutions around issues such as:
- Mental wellbeing and recovery
- Housing and welfare support
- Benefits and financial wellbeing
- Social isolation and community engagement
- Employment and volunteering opportunities
- Accessing relevant health and support services
Working collaboratively with colleagues, carers, statutory services and community organisations, you'll help ensure individuals receive the right support at the right time and feel empowered to take control of their recovery journey.
What you'll be doing
- Building positive, supportive relationships with people accessing our service
- Identifying needs and supporting the development of personalised recovery plans
- Providing practical and emotional support to help individuals achieve their goals
- Signposting and referring people to appropriate local services and resources
- Supporting people during times of crisis with empathy and professionalism
- Working closely with partner organisations and community services
- Promoting independence, wellbeing and recovery
- Monitoring progress and identifying any concerns or risks
- Contributing to a flexible, collaborative and supportive team environment
- Helping identify gaps in local support provision and opportunities for service development
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Who are we looking for?
We're looking for someone who is passionate about supporting people and understands the challenges faced by individuals with complex needs.
You will have:
- A Level 2 qualification in Health & Social Care or equivalent relevant experience
- Experience supporting people with multiple or complex needs
- Excellent communication and relationship-building skills
- A compassionate, resilient and empathetic approach
- Strong organisational skills and the ability to manage a varied workload
- Experience working with external agencies and community services
- An understanding of risk, safeguarding and professional boundaries
- Confidence working independently and as part of a team
- Good IT skills, including Microsoft Office applications
- A full UK driving licence and access to a vehicle for work purposes
Why join Rethink Mental Illness?
At Rethink Mental Illness, people are at the heart of everything we do. Our values shape how we work with the people we support, our colleagues and our partners.
We are proud to be an inclusive employer and are committed to creating a workplace where everyone feels respected, valued and able to thrive.
Ready to apply?
If you're passionate about supporting people on their mental health recovery journey and want a role where you can make a genuine difference every day, we'd love to hear from you.
Apply today and help us create a better quality of life for people affected by mental illness.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.


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Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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