JLL
WE&O Engineering Manager PSP & BS
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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Join JLL's dynamic team serving one of the world's largest banking and financial services organizations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognized institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support, and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.
What this job involves:
We are seeking an exceptional Smart Buildings Engineering Lead to provide strategic and tactical leadership for all engineering operations across our Critical office. This is a pivotal role requiring a senior technical professional who will drive the integration of sophisticated building technologies into every aspect of operational delivery while serving as the primary engineering authority for all service delivery matters. You will strategically manage shift teams, establish collaborative partnerships with landlord organizations, and set the engineering standards that define operational excellence across these prestigious properties.
Key Responsibilities
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Strategic Engineering Leadership
- Develop and execute the engineering strategy for both properties, ensuring sophisticated smart building technologies underpin all operational and maintenance activities.
- Establish engineering standards, procedures, and best practices that embed technology-driven approaches into daily operations and long-term asset management.
- Lead the continuous improvement agenda, utilizing building data analytics and performance insights to drive optimization across all engineering disciplines.
- Create and maintain the strategic roadmap for technology adoption, system upgrades, and capability development across the engineering function.
- Define key performance indicators and engineering metrics that demonstrate value delivery and operational excellence.
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Tactical Team Management
- Strategically manage and oversee shift teams including shift leaders, technicians, and day engineers to ensure consistent service delivery across all operational periods.
- Develop shift patterns, resource allocation models, and coverage strategies that optimize service delivery while managing operational costs.
- Set performance expectations, conduct regular performance reviews, and implement development plans to build team capabilities in smart building technologies.
- Establish effective communication frameworks ensuring seamless coordination between shifts, handover protocols, and information sharing across the engineering function.
- Foster a culture of technical excellence, innovation, and continuous learning where sophisticated technology utilization becomes second nature.
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Technology Integration & Innovation
- Champion the adoption and optimization of sophisticated building technologies including advanced BMS, IoT platforms, predictive maintenance systems, building analytics, and energy management solutions.
- Ensure all engineering activities leverage smart building capabilities for diagnostics, performance monitoring, predictive maintenance, and operational optimization.
- Drive technology-enabled transformation across the engineering function, ensuring data-driven approaches replace reactive maintenance methodologies.
- Evaluate emerging technologies and innovation opportunities, making recommendations for strategic investments that enhance operational capability.
- Collaborate with technology vendors, system integrators, and industry partners to maximize value from installed systems and pilot innovative solutions.
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Operational Delivery Excellence
- Oversee comprehensive planned preventative maintenance programs ensuring smart building data informs scheduling, resourcing, and execution across all disciplines.
- Manage reactive maintenance responses, ensuring rapid diagnosis and effective resolution utilizing building management systems and advanced analytics.
- Monitor and report on operational KPIs, equipment performance, energy consumption, and service delivery metrics utilizing technology platforms.
- Ensure maintenance engineering standards consistently exceed expectations through technology-enabled processes and continuous improvement.
- Coordinate maintenance activities spanning tenant and landlord responsibilities, ensuring integrated service delivery and optimal building performance.
- Maintain expert oversight of all building systems including electrical, mechanical, HVAC, life safety, security, and building automation.
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Stakeholder Management & Communication
- Act as the senior engineering interface for clients, landlords, senior management, and external stakeholders providing expert technical consultation and strategic guidance.
- Deliver comprehensive performance reporting utilizing building analytics and data visualization to demonstrate engineering value and operational excellence.
- Represent engineering interests in senior management meetings, client strategy sessions, and landlord governance forums.
- Build and maintain relationships with key contractors, service providers, and specialist consultants ensuring quality partnerships.
- Communicate complex technical matters clearly to non-technical audiences including executives, clients, and property stakeholders.
- Manage client expectations effectively, providing transparent communication on challenges, solutions, and continuous improvement initiatives.
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Budget & Commercial Management
- Develop and manage engineering operational budgets, ensuring cost-effective service delivery while maintaining high standards.
- Oversee contractors' performance, and relationships ensuring value for money.
- Identify cost optimization opportunities, energy efficiency, and technology-enabled operational improvements.
- Drive to capital planning discussions and asset lifecycle land providing technical expertise on system replacements and major upgrades.
Required Qualifications
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Essential:
- Industry standard engineering qualifications Electrical or Mechanical
- Minimum 8 years' experience in building services engineering with demonstrated career progression
- Minimum 4 years in senior leadership or management positions with responsibility for multi-disciplinary engineering teams
- Proven track record of strategic engineering leadership in complex commercial property environments
- Extensive experience with smart building technologies, BMS platforms, and technology-driven maintenance approaches
- Demonstrated success managing landlord relationships and multi-stakeholder service delivery environments
- Strong commercial acumen with budget management and procurement experience
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Desirable
- Building Energy Management Systems (BEMS) or advanced smart building technology certifications
- Experience with multiple BMS platforms (Siemens, Honeywell, Tridium, Schneider Electric, Johnson Controls)
- Knowledge of IoT platforms, building analytics, predictive maintenance, and AI-enabled building optimization
- IOSH Managing Safely, NEBOSH, or equivalent health and safety qualifications
- Experience in prestigious commercial office environments, corporate headquarters, or landmark properties
- Background managing engineering services in multi-tenanted buildings with complex landlord/tenant arrangements
- Professional membership (CIBSE, IET, IMechE, or equivalent)
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Expert-Level Technical Knowledge
- Comprehensive expertise across all building engineering disciplines including HV/LV electrical distribution, emergency power systems, and electrical safety.
- Advanced knowledge of complex mechanical systems including central plant, HVAC, building management controls, and energy systems.
- Deep understanding of life safety systems including fire detection and suppression, emergency lighting, and evacuation systems.
- Expert knowledge of building automation, control sequences, system integration, and interoperability.
- Understanding of landlord base building systems versus tenant installations and the technical interfaces between them.
- Ability to interpret complex technical documentation including design specifications, control narratives, and system architectures.
Leadership & Strategic Skills
- Proven ability to develop and execute engineering strategies aligned with organizational objectives.
- Strong change management capabilities with track record of driving technology adoption and cultural transformation.
- Strategic thinking combined with tactical execution excellence ensuring vision translates into operational reality.
- Expert stakeholder management across multiple organizational levels and external parties.
- Commercial awareness and ability to balance technical excellence with cost management.
- Risk management expertise with ability to anticipate challenges and implement mitigation strategies.
Location:
On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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