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About the Role:
We're looking for an experienced Wetstock Analyst to join our Wetstock Management Team, providing first and second-line alarm support and playing a key role in developing the team's capability. This is a great opportunity for someone with strong wetstock or fuel retail domain expertise who enjoys coaching others, solving complex problems, and working across a range of internal stakeholders.
Working alongside other team members, you'll also be a point of escalation for alarm issues, help shape how we manage alarms as a team, and act as a trusted contact.
What You'll Be Doing:
- Providing first and second-line support for wetstock alarms (ATG, SIR, CSLD, leak detection), investigating complex or unresolved cases escalated from other team members
- Training and upskilling the team on alarm triage, wetstock principles, and tooling
- Helping define, document, and continuously improve alarm handling processes and escalation criteria
- Acting as a contact for wetstock queries from site operations, retail, and other internal functions
- Identifying recurring alarm trends and driving root-cause fixes
- Representing the wetstock team in cross-functional meetings and discussions
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What We're Looking For:
- 3+ years' experience in a wetstock management, fuel retail operations, or similar technical analyst role
- Strong working knowledge of fuel monitoring systems and alarm types (ATG, SIR, CSLD, leak detection)
- Some experience training, coaching, or mentoring colleagues
- Excellent communication skills, with confidence managing stakeholders at varying levels of seniority
- Strong analytical mindset with a methodical approach to problem-solving
- Comfortable documenting and improving processes
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Why Join EG Group?
- Grow your career – Gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
- Flexible working hours
- Hybrid Working
- Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
- Enhanced Maternity & Paternity leave
- Generous annual leave entitlement
- Annual leave buy back scheme – Purchase up to 5 additional days
- Discounted gym membership – Stay healthy and save on fitness costs
- One paid volunteering day per year
- Wellbeing facilities – Space to relax and recharge
- Free secure on-site parking
- Dress Down Fridays
- Free VDU eye test
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