Giorgio Armani
Wholesale Area Manager (Maternity Cover FTC)
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Wholesale Area Manager - Armani Exchange - Head Office (Maternity cover FTC)
About us:
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani, and A|X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours, and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values in his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Role Overview:
Based in our London, Victoria Head Office, the Wholesale Area Manager will support the Senior WHS Area Manager in driving wholesale sales performance and commercial excellence with the Armani Exchange brand. They will ensure consistent delivery of wholesale standards, exceptional customer relationships, and sustainable business growth through tactical execution, customer management, team leadership, and effective coordination with WHS and internal functions.
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Responsibilities:
- Support the Senior WHS Area Manager in implementing brand area-level wholesale strategy by translating Country-level strategy, setting area-level sales targets and KPIs, and ensuring alignment with WHS priorities.
- Support the Senior WHS Area Manager in driving sales performance and margin for the assigned area and brand by monitoring sales performance against targets, identifying growth opportunities, and implementing corrective actions.
- Support the Senior WHS Area Manager in managing customer relationships and accounts, ensuring consistent service delivery, and supporting customer satisfaction and retention.
- Execute commercial delegations and compliance within defined thresholds, ensuring compliance with brand standards, and managing area-level commercial decisions.
- Support the Senior WHS Area Manager in managing showroom operations and standards by ensuring timely implementation of collections and sample management, coordinating with HQ on campaigns and events, and monitoring operational standards and minimizing sample loss.
- Assist wholesale customers throughout the sales campaigns and buying process, ensuring a seamless commercial experience and effective execution of business objectives.
- Support the Senior WHS Area Manager in managing customer relationship management by ensuring CRM system utilization, maintaining accurate customer data, supporting customer account planning, and providing informed decision-making support.
- Coordinate with other functions at Country level to support product launches and campaigns and ensuring seamless coordination.
- Support governance and performance reporting by providing regular updates to Senior WHS Area Manager, sharing market insights, supporting performance analysis, and contributing to best practice sharing.
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Requirements:
Must have skills:
- Customer Relationship Management
- Account Management Experience
- Knowledge of CRM Systems
- Sales Execution & Performance Management
- Showroom Management & Operations
- Market Knowledge & Customer Intelligence
Benefits:
- Competitive salary and bonus opportunities
- Generous employee discount on all Giorgio Armani products
- Employee Assistance Program (EAP) - providing access to medical and mental health support services
- Exciting career development opportunities within a global luxury fashion brand
- Vibrant and inclusive work environment that fosters creativity and personal growth
- Hybrid working policy
As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.
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