FerriFirenze S.R.L.
Wholesale Executive
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Wholesale Executive - London
FerriFirenze, a Florentine luxury jewellery house that handcrafts 18k gold and diamond pieces at its atelier in Sesto Fiorentino, is looking for a Wholesale Executive, based in London.
Key Responsibility
To manage FerriFirenze’s B2B and personal-shopper partner relationships and deliver its B2B events, shows, trunk shows and pop-ups end-to-end — securing the opportunities, inviting clients, taking orders, and orchestrating CRM, Trade Marketing, Logistics and Production so every activation runs flawlessly and converts.
B2B & Personal Shopper Relationship Management
- End-to-end ownership of the partnership set-up process for all new B2B and Personal Shopper partners.
- Manage and update the partner database, ensuring all information is up to date and accurate.
- Maintain regular communication with partners and tackle issues in a timely manner; escalate risk as necessary to the Head of Wholesale to protect partnerships and manage performance effectively.
- Be responsible for sharing new content with the personal-shopper database.
- Serve as an ambassador for FerriFirenze, forming strong relationships with established and emerging partners at show time and year-round.
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In-Person B2B Events, Shows & Trunk Shows
- Help secure and schedule B2B events, shows, trunk shows and pop-ups with wholesale partners and retailers, partnering with the Head of Wholesale and following FerriFirenze’s calendar and priorities.
- Own the end-to-end organisation of each activation: venue, dates, format, guest list, run-of-show and on-site set-up.
- Coordinate every function behind the moment — CRM, Trade Marketing, Logistics & Event Operations and Production - so materials, stock and set-up are ready and on brand.
- Be on the ground to run the activation and represent the house to partners and their clients.
- Following events, shows and trunk shows, partner with the Head of Wholesale to send thank-you notes and relevant follow-ups.
B2B Client Invitations & Attendance
- Invite retail partners, personal shoppers and their clients to each event, working with CRM on the right lists and follow-up.
- Build the client appointment calendar for each event, in partnership with Marketing / PR.
- Drive attendance and appointments, and ensure a warm, well-organised guest experience.
- Capture and hand over client and partner data cleanly to CRM for follow-up.
- Partner with CRM to establish the B2B and Personal Shopper communications calendar, and present progress reports to relevant internal stakeholders.
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Orders & Commercial Support
- Take orders at events — assortment, quantities and terms — and process them accurately.
- Support the Head of Wholesale on sell-in and sell-through, quotes, order tracking and post-event follow-up.
- Help keep the pipeline and forecast current, flagging what converted and what to chase.
- Monitor and report on open B2B orders; resolve blockers with relevant internal stakeholders (Finance, Production, Operations, etc.) to ensure on-time delivery.
Cross-Functional Coordination
- Brief and coordinate with the Head of Wholesale on the pieces and stock needed for each event.
- Work with Logistics & Event Operations on shipping, materials, set-up and returns.
- Align with Marketing on partner-support tools, collateral and co-branded assets.
- Coordinate with the Head of Sales and Country Managers where a market or client overlaps with D2C.
Profile
- 5 years of experience
- Full-time job
- Italian language (spoken or understood) is preferred.
- Based in London
- Open to regular travel
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