Kurt Geiger
Wholesale Operations Assistant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Role Overview
To proactively support the Wholesale Logistics team for the global Wholesale business, working in collaboration with Sales, Finance, and the Warehouses while providing excellent customer service. This role is based in the London Head office, reporting to the Head of Logistics Wholesale & Franchise.
Responsibilities
- Taking direction from the Head of Logistics and the Wholesale Logistics Manager, to support the Wholesale supply chain post PO creation by closely liaising with suppliers and freight forwarders to ensure smooth and efficient delivery of purchase orders into the global warehouses.
- Working closely with the Sales, Merchandisers, and Buying teams to maintain the seasonal tracker to monitor stock flow into the business, sharing data with the DCs and internal Logistics team to plan for peak periods.
- Monitoring all delays or disruptions to stock by liaising with Merchandising/Sales team and informing customers in a timely manner - ensuring minimum financial implications for the business.
- Assist with the daily / weekly / monthly / seasonal reporting on inbound and outbound deliveries, including invoicing, cancellations, and forecast tracking.
- Play a proactive role in the maintenance and creation of reporting tools which can be shared with the others in the Wholesale team and the wider business.
- Planning of intake into the DC and ensuring customers' delivery deadlines are met alongside the Wholesale Logistics team.
- Be familiar with all outbound customer shipping requirements, to help build a seasonal information pack for the DCs to ensure the business is compliant and minimizing costs by streamlining procedures.
- Upon receipt of stock in the DC, review against PO's raised and oversee the allocation process based on the customer priority schedule, organizing onward shipping as required. Liaise with the DCs on a regular basis during peak shipping periods to ensure expedient turnaround of goods and ensure customer invoices are processed in a timely manner.
- Provide a first-class customer service experience for all Wholesale customers in regards to orders, shipping, returns, and cancellations.
- Provide support to the Wholesale Logistics team as required, to ensure best practice across the department.
- Coordinate the return of stock once agreed with the Sales team and create credit notes as required with finance.
- Undertake general administration duties, as required by the department.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Previous experience in a similar role
- Accurate data provision.
- Accurate and timely, proactive decision making within the remit of the role.
- Timely and accurate maintenance of merchandise systems and data, following department protocol.
- Improved customer service.
- Effective communication.
- Attention to detail.
- Proactively handle multiple tasks simultaneously.
- Managing own workload to meet department deadlines.
Benefits
- Pension and life assurance
- Enviable discounts
- Gym Discounts
- Summer Hours - 2pm Friday finish
- Half Day, Pay Day Friday (once per month)
- RetailTrust support
- And so much more!
Our Culture
We're an energetic, fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level, and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work-life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community.
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop-ups, our retail partners include some of the world's most famous department stores.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location