Lorien
Windows Engineer (DV Cleared)
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Windows Engineer (DV Cleared)
Stevenage - Onsite 5 days a week
12-Month Contract (Extension Possible)
Fully On-Site
£67.57 - £74.32 per hour (Umbrella)
Our client is seeking two experienced Windows Engineers to join a highly secure Digital Excellence function delivering critical IT services across restricted and classified environments. This is an exciting opportunity for DV-cleared professionals who enjoy working across both infrastructure and workplace technologies within complex Windows environments. You will play a key role in maintaining operational excellence, resolving technical issues, supporting system improvements, and ensuring the continued security and performance of critical services.
Key Responsibilities
- Provide BAU support, administration, and configuration management across Windows infrastructure and workplace environments.
- Plan and coordinate maintenance activities, upgrades, and patching across secure networks.
- Implement changes to Windows environments while minimizing operational disruption.
- Act as Tier 2 and Tier 3 support for Windows-related incidents and service requests.
- Investigate, troubleshoot, and resolve complex technical issues within agreed SLAs.
- Conduct root cause analysis on recurring incidents and support long-term remediation activities.
- Maintain technical documentation, asset registers, and knowledge base articles.
- Monitor infrastructure health, alerts, backups, performance, and security.
- Support compliance with security policies and best practice.
- Collaborate with technical managers, service teams, and third-party suppliers.
- Participate in service reviews, continuous improvement initiatives, and cross-functional projects.
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Essential Skills & Experience
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We're looking for a strong Windows generalist with hands-on technical expertise across:
- Windows Server
- Windows Operating Systems
- Desktop Applications
- Active Directory and Access Management
- Virtualisation platforms, including VDI
- Storage solutions
- Infrastructure and workplace technologies
- Networking principles and troubleshooting
- Incident management and problem resolution
- Documentation and process improvement
Candidates must be comfortable operating across both infrastructure and end-user workplace environments and possess excellent troubleshooting and analytical skills.
Security Requirements
- Current DV Clearance is essential
- UK Eyes Only (UKEO) environment
Due to the nature of the work, this role is 100% site-based in Stevenage.
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