Digby Fine English
Wine Bar Assistant Manager
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Role Overview
Location: Arundel, West Sussex (BN18)
Job Type: Full-time (part-time considered for the right candidate)
Reports To: Consumer Sales & Service Manager
Summary:
Lead the day-to-day operation of a luxury English sparkling wine bar in the heart of Arundel, acting as a key ambassador for the brand, maintaining exceptional standards, and delivering memorable guest experiences.
About Digby Fine English
Brand Identity:
Producer of world-class English Sparkling Wine defined by refined elegance and a spirited sense of adventure.
Operations:
Sold through prestigious UK trade channels, direct-to-consumer, and selected international export markets.
Culture:
A small, ambitious, entrepreneurial, and passionate team where every member shapes the visitor experience.
Key Responsibilities
- Hospitality & Guest Experience:
Deliver exceptional customer service every day, host wine tastings, flights, and private experiences, and share the Digby story in an engaging and approachable way.
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Wine Bar & Tasting Room Operations:
Manage daily running, opening and closing procedures, reservations, cleanliness, monitor stock levels and coordinate ordering of wines, food and hospitality supplies, and maintain health & safety/licensing compliance. -
Team & Events:
Support, train, and motivate casual/part-time staff; help deliver member events, private functions, and seasonal experiences. -
Sales & Brand:
Encourage retail wine sales and Digby Club memberships, confidently recommending products to guests.
About You
Experience:
Previous management or supervisory experience in hospitality, restaurants, bars, or premium retail.
Skills:
Natural welcoming ability, excellent organization and communication, proactive hands-on approach, and attention to detail.
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Attributes:
Confidence working independently or within a small team, positive attitude, willingness to learn, and a full UK driving licence.
Desirable:
Prior wine knowledge or experience, existing WSET qualifications, and tasting-hosting experience.
What We Offer
Remuneration:
Salary between £27k - £32k pa FTE depending on experience.
Development:
WSET wine training and ongoing product education in a varied role with genuine responsibility.
Perks:
Staff discounts on Digby wines and hospitality experiences, plus the chance to work with a pioneering luxury brand.
Working at Digby
Mission & Culture:
A highly entrepreneurial setting where you shape the visitor experience, share our passion for English sparkling wine, and grow alongside a luxury brand.
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