Find an apprenticeship
Wings Skoda Peterborough Sales Executive Apprenticeship
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Sales Executive Apprenticeship
Wage
£16,640 for your first year, then could increase depending on your age
Hours
Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application. 40 hours a week
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Sales department is vital to the success of our business. Every day is different within the Sales department. As a Sales Executive apprentice, some of your duties will include:
- Answering customers' eMobility queries and concerns and redirecting more complex questions to a relevant person.
- Explaining the benefits of and motivation for investing in eMobility from the perspective of customers.
- Offering a suitable electrified vehicle based on the customer needs.
- Explain customer related information about the main components of an EV in an easy-to-understand way.
- Provide consultations to customers on EV batteries and battery charging.
- Explain, consult and sell battery charging at home via wallboxes prior car delivery.
- Using the dealership internal systems and ordering system utilised in their relevant market.
- Explain to customers vehicle production and delivery timeline for each ordered vehicle to the customer.
- Provide a customer-oriented product experience and explain to a customer the full financial impact and benefits of owning and using a car.
- Negotiate with customers during the sale of a vehicle.
- Drawing up a new vehicle offers including, e.g. insurance, financing, trade-in, accessories, date of delivery for a vehicle ordered from the factory.
- Collaborating and communicating with the wider team including workshop and management to deliver an amazing customer experience.
- You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic vehicles. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Sales Executive.
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
INSPIRO LEARNING LIMITED
Training course
Customer service specialist (level 3)
What you'll learn
- Business focused service delivery: Demonstrate a continuous improvement and future focussed approach to customer service delivery including decision making and providing recommendations or advice.
- Business focused service delivery: Resolve complex issues by being able to choose from and successfully apply a wide range of approaches.
- Business focused service delivery: Find solutions that meet your organisations needs as well as the customer requirements.
- Providing a positive customer experience: Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes.
- Providing a positive customer experience: Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy.
- Providing a positive customer experience: Use clear explanations, provide options and solutions to influence and help customers make choices and agree next steps.
- Providing a positive customer experience: Explore and interpret the customer experience to inform and influence achieving a positive result for customer satisfaction.
- Providing a positive customer experience: Demonstrate a cost conscious mind-set when meeting customer and the business needs.
- Providing a positive customer experience: Identifying where highs and lows of the customer journey produce a range of emotions in the customer.
- Providing a positive customer experience: Use written and verbal communication to simplify and provide complex information in a way that supports positive customer outcome in the relevant format.
- Working with customers/customer insights: Proactively gather customer feedback, through a variety of methods. Critically analyse, and evaluate the meaning, implication and facts and act upon it.
- Working with customers/customer insights: Analyse your customer types, to identify or anticipate their potential needs and expectations when providing your service.
- Customer Service performance: Maintain a positive relationship even when you are unable to deliver the customer’s expected outcome.
- Customer Service performance: When managing referrals or escalations take into account historical interactions and challenges to determine next steps.
- Service Improvement: Analyse the end to end service experience, seeking input from others where required, supporting development of solutions.
- Service Improvement: Make recommendations based on your findings to enable improvement.
- Service Improvement: Make recommendations and implement where possible, changes in line with new and relevant legislation, regulations and industry best practice.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Training schedule
Training will be delivered using a combination of virtual classroom, remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
Qualifications Received
On successful completion of the 18-month apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation):
- Customer Service Specialist Level 3
- Brand specific certifications.
Requirements
Essential qualifications
- GCSE in: English (grade 4/C) Math's (grade 4/C)
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Other requirements
The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions. As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic. English and maths guidance from the government changed on 11th February 2025. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.
The closing date for this vacancy is 19/08/2026 and interviews are expected to be held week commencing 31/08/2026. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment. Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.
About this employer
ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay. Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
Ask a question
The contact for this apprenticeship is: INSPIRO LEARNING LIMITED. The reference code for this apprenticeship is VAC2000058791.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills