Nottinghamshire Police
Witness Care Unit Supervisor
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🌟 We're Hiring:
📍 Mansfield |
🕒 Full-time |
💼 Starting salary: £30,333
🛑 Closing date: 23/09/2026
Are you a customer-focused, supportive leader with excellent communication and organisational skills? We are seeking a Witness Care Supervisor to join our Criminal Justice team at Nottinghamshire Police.
🚀 What you'll do
- Lead and supervise the day-to-day activities of the Witness Care Unit to ensure an effective service is delivered to victims and witnesses.
- Manage team performance, workload allocation, and attendance, ensuring compliance with the Victims' Code of Practice.
- Support and prepare witnesses for court proceedings, helping to promote confidence in the Criminal Justice System.
- Monitor workloads and resources to respond effectively to changing demands.
- Produce and maintain management information, reports, and performance data.
- Work closely with Criminal Justice partners to support effective case progression at Magistrates’ and Crown Courts.
- Provide advice and guidance to police officers, staff, and partner agencies on Witness Care processes.
- Deputise for the Victim and Witness Manager when required.
- Support staff development through coaching, appraisal, and career conversations.
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💡 What We’re Looking For
- Experience supervising or leading a team in a busy, customer-focused environment.
- Strong people management skills, including workload allocation, motivation, and performance management.
- Excellent communication and interpersonal skills, with the ability to build productive relationships with a wide range of stakeholders.
- Experience working in a sensitive or confidential environment.
- Ability to manage change, implement new working practices, and identify service improvements.
- Strong organisational skills with the ability to prioritise competing demands.
- A commitment to delivering high-quality service to victims, witnesses, and partners.
- GCSEs (or equivalent) including Maths and English.
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🔒 Key Benefits
- 24 days of annual leave plus bank holidays
- A local government pension scheme
- On-site facilities including a gym and a canteen
- Cycle to work scheme
- Vehicle salary sacrifice scheme
- Eligibility for a Blue Light Card
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