The Magdalene Group
Women's Services Senior Practitioner - Outreach
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The Magdalene Group
The Magdalene Group is an award-winning, women and girls organisation, providing trauma- and gender-informed services, with the violence against women and girls (VAWG) agenda at the heart of all that we do.
Role Overview
The Magdalene Group is seeking to employ a Women’s Services Senior Practitioner - Outreach to provide vital support for women experiencing homelessness, with a primary focus on women who are hidden-homeless and who experience rough-sleeping; supporting them to find routes out of homelessness and to access and maintain safe and secure housing.
Key Responsibilities
- Provide Outreach Support: Offer outreach support for women who experience multiple disadvantages including poor mental health, isolation and substance-use.
- Collaborate with Agencies: Work closely with different agencies in response to client need.
- Collaboration: Collaboration with other agencies to address the unique needs of each woman is a key aspect of this role.
- Quality Assurance: As a senior practitioner, ensure that high-quality, effective and safe services are in place to provide the best support to women.
- Case Management: Act as a point of contact for team members in relation to clients, providing case management to ensure effective referral pathways are in place.
- Advocacy and Professional Boundaries: Support practitioners to advocate clearly in terms of client-need, ensuring that professional boundaries and practices are proportionate to identified risks and need.
- Safeguarding: Safeguarding will be a top priority. Undertake training to be a Designated Safeguarding Officer and be responsible for managing safeguarding concerns; overseeing the completion of relevant internal and external safeguarding reporting and assisting with internal safeguarding training and learning sessions.
- Addressing Diverse Needs: Recognise and address the diverse range of clients’ needs, paying attention to increasing access for those who face barriers to accessing services, including language barriers, racism, disability, sexuality, gender, mental or physical health or substance misuse.
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Reporting Structure
- Reporting To: Head of Women’s Services.
Job Details
- Salary: £28,000 - £30,000 fte.
- Hours of Work: Minimum 30 hours, maximum 37.5 hours per week; the post will require flexibility with early morning outreach and occasional late evenings.
- Annual Leave: 27 days plus bank holidays, fte.
Organisational Benefits
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- Workplace pension contribution 5%, death-in-service benefit, generous leave, employee eye care scheme, 24/7 confidential employee assistance programme, hybrid working, cycle-to-work scheme, organisation-wide away days, career development pathways, training and wellbeing initiatives.
General Occupational Requirement
Due to the nature of the role, it is a General Occupational Requirement that this position be filled by a female. (This role is exempt under the Equality Act 2010, Schedule 9, Part 1.)
Safeguarding Commitment
This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment.
Application Information
- Application Packs: Available at www.magdalenegroup.org.
- Recruitment of Ex-offenders & Equal Opportunities Policies: Available.
- Further Information: Please telephone the office on 01603 610256.
- Application Submission: Completed application forms to vivienne@magdalenegroup.org or post to 61 King Street, Norwich, NR1 1PH.
- Closing Date for Applications: 9 a.m. Monday 7th September, 2026.
- Interviews: Tuesday 15th and Thursday 17th September, 2026.
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