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Work Placement Administrator – Construction (Fixed term until 30th June 2027)
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Role Purpose
The purpose of this role is to provide support to all activities carried out by the work placement engagement officers and coaches within Construction Crafts and Building Services. Delivering outstanding customer service, you will act as the frontline of a busy student-facing service. Another key element of the role is to complete health and safety training to prioritise the completion of low and medium risk health and safety assessments by employers, through contacting by various means, including email, phone, and other methods.
Key Responsibilities
- Support students dropping in
- Book work placement interventions in relevant work placement officer’s diaries
- Support students to use the work placement management and tracking system
- Support the completion of bursary forms
- Contribute to achieving work placement targets for both study programme and industry placements
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Ideal Candidate
The ideal candidate will be confident in communication with students, employers, and other stakeholders to help ensure:
- Low and medium risk health and safety electronic paperwork is completed in a timely manner
- Student and employer placement feedback is completed
- Confirmation messages are sent
- Other relevant paperwork is returned
Skills and Experience Required
- Experienced in using spreadsheets and databases
- Ability to multi-task, prioritise, and monitor the stages placements have reached using the work placement software (full training will be provided)
- Creating a range of reports for the team, teachers, and Heads of Centre
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Personal Attributes
- Ability to build positive relationships with students, tutors, and support staff
- Confident to communicate face-to-face and using telephone and email correspondence
- Understanding and empathy with some of the barriers that students may face when attempting to enter the working world
Work Hours
The standard hours of work are between 8:30am to 5pm but candidates must be flexible to work outside of these hours to cover events such as open evenings, early morning or evening appointments, and external events when required to do so.
College Values
The role will require you to embed the college’s values:
- Respect
- Integrity
- Collaboration
- Ambition
- Compassion
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