Harvey Nash
Workday Technical Manager
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Workday Technical Manager – Cambridge
Hybrid working 2 days
Salary up to £90k
Workday Technical required for a leading client based in Cambridge. This role is responsible for delivering technical solutions across the People Systems landscape, managing the pipeline of technical change, and ensuring the effective operation of Workday and related HR applications. You'll combine strong Workday technical expertise with experience in solution delivery, service management, and system support.
Key Responsibilities
- Managing incidents and service requests within agreed SLAs
- Maintaining system performance, security, and governance
- Working closely with the Technical Solution Owner to deliver scalable solutions aligned with the wider People Systems architecture
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The organisation uses Workday as its core HR platform, including HCM, Benefits, Advanced Compensation, Peakon, Learning, and VNDLY, alongside PageUp for recruitment. You'll oversee delivery, incident, and day-to-day service management, ensuring HR systems remain secure, reliable, and aligned with business objectives.
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Key Skills and Responsibilities
- Act as the Workday technical expert, providing guidance on best practice configuration, development, and solution design.
- Lead the delivery of technical changes across the HR systems roadmap, ensuring high-quality, scalable solutions.
- Manage Workday releases, development cycles, and service transitions into BAU support.
- Oversee 2nd/3rd line support, ensuring incidents and service requests are resolved within agreed SLAs.
- Drive system performance, security, governance, and adherence to ITIL, change management, and architectural standards.
- Build capability within the HR Solutions team through coaching and knowledge sharing.
- Manage third-party suppliers to ensure successful project delivery and technical expertise.
- Collaborate with IT, infrastructure, and business stakeholders to deliver reliable, secure, and business-focused People Systems solutions.
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