Queen Victoria Hospital NHS Foundation Trust
Workforce Investigator
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Workforce Investigator
The Workforce Investigator will provide expert leadership and oversight of workplace investigations across the Trust, ensuring high-quality, timely, legally compliant, and fair investigations while strengthening organisational capability, promoting a just and compassionate culture, and driving continuous improvement in employee relations practice.
Responsibilities
- Lead and Conduct Investigations: Lead and conduct complex, sensitive, and high-profile employee relations investigations across the Trust, ensuring a fair, impartial, and timely approach.
- Subject Matter Expert: Act as the Trust's subject matter expert on workplace investigations, including Maintaining High Professional Standards (MHPS) cases involving medical staff.
- Investigation Management: Manage investigations from initial scoping through to reporting, ensuring compliance with Trust policies, ACAS guidance, and relevant employment legislation.
- Coaching and Development: Coach, support, and develop managers and investigators, promoting best practice, consistency, and high-quality outcomes.
- Training Delivery: Design and deliver training on investigation skills, risk mitigation, and employment relations best practice.
- Data Analysis and Improvement: Analyse employee relations data, identify trends, and contribute to service improvements and organisational learning.
- Process Enhancement: Review and enhance investigation processes, guidance, and tools to drive continuous improvement and operational excellence.
- Culture Promotion: Champion a compassionate, inclusive, and learning-focused culture aligned with Trust values.
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About the Trust
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
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Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Contact for Further Details / Informal Visits
- Name: Gemma Farley
- Job Title: Head of Employee Relations and Wellbeing
- Email Address: gemma.farley@nhs.net
- Telephone Number: 01342 414148
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