Essential Skills / Experience

• Tracks, analyses and visualises key performance indicators, metrics and data points to monitor performance and support decision-making.
• Collects, analyses and interprets data to identify patterns, trends and insights. Uses data modelling, visualisations and compelling narratives to communicate findings and support informed decision-making.
• Builds, manages and strengthens relationships with stakeholders across the business, ensuring effective collaboration, alignment and delivery of shared objectives.

Desirable Skills / Experience

• Designs and maintains data models to support the effective storage, organisation and analysis of data. Applies processes, methods and technologies to ensure data quality, accuracy, integrity and compliance with business requirements.
• Continuously seeks opportunities to develop new and existing skills, demonstrating a commitment to learning, self-reflection and ongoing professional growth.
• Embraces diversity of thought and inclusive practices to maximise the effectiveness, engagement and success of teams, policies, processes and outcomes.
• Demonstrates a strong understanding of key business concepts, priorities and drivers. Applies commercial insight and business knowledge to inform decision-making and deliver value to the organisation.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

BT Group

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.