• Assist with the build, configuration, testing, and maintenance of timekeeping, pay code mapping, accruals, attendance, validation of data flows and leave rules under direction of senior team members while maintaining policies within the UKG administration settings.
• Assist with time-to-payroll processing activities to ensure accurate and timely payroll results.
• Respond to employee and manager inquiries related to timekeeping, attendance, and leave with a strong customer-service orientation.
• Perform routine audits and data validation to identify and resolve discrepancies.
• Assist with testing system updates, upgrades, and regulatory changes.
• Configure and maintain shift patterns, schedules, overtime, premium and allowance rules.
• Maintain documentation for timekeeping processes, configurations, and standard operating procedures.
• Partner with Payroll, HRIS, and site HR teams to troubleshoot issues, escalate complex matters as appropriate and deliver root cause analysis within UKG timekeeping and integrations.
• Support internal and external audit requests related to time and attendance data.
• Assist with reporting and data extracts to support payroll processing and operational analysis.
• Identify recurring issues and suggest process improvements to senior team members.
• Maintain confidentiality and protect sensitive employee and payroll information.
• Support business needs in post-go-live (hyper care) activities, including rapid reaction to blockers, user support, and continuous stabilization.
• All other duties as assigned.

Qualifications, Education and Experience

• Bachelor’s degree in Business Administration, Human Resources, Information Systems, or related field preferred.
• 2–3 years of experience supporting timekeeping or payroll systems in a corporate or manufacturing environment.
• Experience working with cloud-based HCM or timekeeping systems (e.g., Kronos/UKG) preferred.
• Detailed understanding of timekeeping, attendance, accruals, and payroll processes.
• Demonstrated ability to manage operations across multiple countries and regulatory environments.
• Previous experience designing and managing HRIS integrations is highly preferred.
• Familiarity with how timekeeping integrates with payroll and HR systems.
• Strong attention to detail and data accuracy.
• Ability to analyze issues, follow established processes, and escalate appropriately.
• Proficient in Microsoft Office Suite, particularly Excel.
• Strong written and verbal communication skills with the ability to explain concepts clearly to non-technical users.
• Demonstrated ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Commitment to confidentiality and data privacy.