HSBC
Workforce Optimisation Analyst
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Workforce Optimisation Analyst
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
About the Role
We are currently seeking an experienced professional to join our team in the role of Workforce Optimisation Analyst. Join our Workforce Transformation team and help shape a more efficient, effective and strategically aligned workforce within CTO. Working with senior stakeholders, country HR representatives and programme teams, you’ll support business planning, management information, governance and transformation initiatives across a complex global organisation.
You’ll help to deliver the Workforce Transformation Strategy and its benefits. You’ll analyse workforce and business information, support resource plans, ensure activities meet regulatory requirements and contribute to practical solutions that improve performance—while taking the lead on selected projects in a fast-moving environment.
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Key Responsibilities
- Support the delivery of the Workforce Transformation Strategy and related benefits across CTO
- Assist with business initiatives and activities that support strategic objectives
- Contribute to financial, technology and workforce planning
- Analyse management and performance information to support senior management decisions
- Prepare for and participate in relevant forums and committees, representing business-area priorities
- Support the development, implementation and monitoring of internal governance activities.
- Investigate workforce and operational issues, recommending practical solutions to improve performance
- Collaborate with country HR representatives and programme teams to support workforce plans, share reporting and ensure compliance with local regulatory requirements
Requirements
- Strong Workforce management experience within banking or financial services is essential
- Must have experience using the Pioneer workforce management tool, alongside other workforce planning and management systems
- Proven experience in handling HR resource-related queries and providing timely, effective support to colleagues and stakeholders
- Strong stakeholder management and relationship-building skills
- Clear communication skills, with the ability to explain technical concepts to non-technical audiences
- Analytical and problem-solving skills, including the ability to develop effective solutions.
- Strategic thinking and commercial awareness, with the ability to identify innovative approaches
- Strong organisational skills, with the ability to manage competing priorities in a changing environment
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Benefits
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Diversity and Inclusion
Opening up a world of opportunity
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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