We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.

Benefits Package

As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including:

• Working for a values-led organisation;
• Real living wage employer;
• Supporter of the Greater Manchester Good Employment Charter;
• Access to Stream, which provides flexible, on-demand access to stream your pay during the month;
• Salary sacrifice car benefit scheme;
• 30 days annual leave, rising to 32 after five years of continuous service;
• Flexible pension benefits, including NHS pension scheme;
• Flexible working hours and policies;
• Family friendly and carer policies;
• Opportunities to apply for innovation and quality awards;
• Access to gtd healthcare wellbeing initiatives;
• Opportunity to become part of an employee-owned organisation;
• Gtd healthcare social and fun activities;
• Cycle to work scheme;
• Eyesight vouchers;
• NHS staff discounts, a free Blue Light Card, and Health Service Discounts;
• Access to an employee assistance programme.

Job Description

Job Responsibilities

Key Duties and Responsibilities Include:

• Take ownership for the overall planning, administration, coordination, and resourcing of the staff portfolio to meet the needs of the service, including working closely with team members to ensure that services are fully resourced and run smoothly.
• Undertake role duties in accordance with the agreed SLA and KPIs for the Workforce scheduling and planning team and organisational Core Principles, liaising other departmental functions as appropriate.
• Ensure all resourcing data is up to date, accurate, and relevant to the agreed operational plan.
• Arrange shift cover for own portfolio, allocating staff annual leave according to policy and agreed parameters.
• Record all staff sickness/absence data appropriately.
• Alter and update Rotamaster to provide the best cover according to the needs of the service and to attain the optimum use of the resources available.
• Identify known Rota gaps and ensure that appropriate cover arrangements are in progress.
• Ensure locum/temporary staff are booked within agreed guidelines. Work closely with the Workforce Administrator to allow requirements to be published in the agency calendar in a timely manner.
• Work with to ensure a rolling 3-month view of quotas are published on Rotamaster, contracted tasks are assigned, and other resource planning activities are carried out in accordance with gtds planning calendar.
• Use information provided by the Workforce/BI Team to conduct informed assessments of predicted staffing levels, ensuring that bank shifts are advertised accurately and in a timely manner.
• Work in partnership with the Workforce and the wider People Services Team to understand new service requirements and ensure these are captured within the system in a timely manner.
• Work in partnership with GMUPCA to collect weekly rotas for the GM CAS service, GM Urgent Dental Assessment Service, and other alliance services and provide overall resource view and make recommendations for service delivery.
• Serve as the real-time monitor for the operations team by providing direction, guidance, and performance updates to hit service level goals, e.g., environment check, dental, inbound traffic.
• Work closely with the operational team and other departments as required in order to achieve the duties listed above.

Other Duties:

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Qualifications

Essential

• Good standard of secondary education including English and Maths.

Experience

Essential

• Experience of office working.
• Experience of using word processing and Excel.
• Experience of computer/systems use.
• Previous experience of working with the public.

Desirable

• Experience of a busy telephone environment.
• Experience of minute taking and dictation.

Skills and attributes

Essential

• Excellent organisational skills.
• Ability to communicate competently over the telephone and in person.
• Ability to work as part of a team.
• Ability to work on own initiative.
• Ability to maintain confidentiality.
• Polite, friendly, pleasant telephone manner.
• Able to work under pressure / meet deadlines.
• Logical, systematic approach to work schedules.

Desirable

• Knowledge of working for the NHS.
• Understanding of medical / clinical terminology.

Employer Details

Employer Name

Gtd Healthcare

Address

gtd healthcare, New Century House, Progress Way, Off Windmill Lane

Denton

Manchester

M34 2GP

United Kingdom

Employer's Website

https://www.gtdhealthcare.co.uk/

Employer Contact Details

For Questions About The Job, Contact:

Workforce Scheduling Planner Manager

Amy Gilbert

amy.gilbert6@nhs.net

Details

• Date Posted: 09 October 2026
• Pay Scheme: Other
• Salary: £28,642 a year
• Contract: Permanent
• Working Pattern: Full-time
• Reference Number: U0061-26-0131
• Job Locations: gtd healthcare, New Century House, Progress Way, Off Windmill Lane

Denton

Manchester

M34 2GP

United Kingdom

Supporting Documents

• [Gtd Healthcare's privacy notice](opens in a new tab)