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Job Overview
As a Workplace Services Operator you will be expected to provide a reliable, high quality and timely support function to the clients’ office. You will be responsible for ensuring seamless access to a range of services such as Records Management, Print, Post and other Workplace Services. The Workplace Services Operator will be responsible for improving the day-to-day experience of our clients’ employees by ensuring an elevated, connected and high performing workplace environment.
Hours: Monday to Friday 8am - 6pm
Your main duties would include:
- Digital media processing
- Stationary stock control and ordering
- Collating of all files on closure in preparation for the archiving process
- Ensuring compliance with records management procedures and policies, providing a complete audit trail
- Process any returned mail in line with business rules
- Manage the effective disposal of records in line with business procedures
- Book couriers using agreed suppliers, log bookings in a shared spreadsheet, and verify monthly invoices against bookings
- Managing deliveries into and out of site
- Provide support for the service mailbox
- Create E-Bibles
- Printing out of hours print jobs in line with client request and timeframes
- Any reasonable adhoc requests relating to print, post and records
- Provide additional administrative support to legal teams and fee earners as needed, and within reason and confines of the contract
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Skills and Attributes we are looking for
- Experience within a similar environment is ideal - Couriers / Mailroom / Print experience
- Able to work on own initiative and as part of a team
- Excellent customer service and client focused
- Excellent communication skills
- Proactive approach with good attention to detail and problem solving skills
- Positive and professional with a solution-orientated manner at all times
- Strong IT skills, competent in Microsoft office applications
- Ability to learn quickly
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Benefits include
- Employee Benefits Platform
- Reimbursements
- Bupa Cash Plan
- Cycle to work Scheme
- Financial Health Check
- Wellbeing, Legal, Personal finance support
- Employee Assistance Programme
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
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