Osborne Clarke
Workplace Services Coordinator (Bristol)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role profile
We have a great opportunity for a Workplace Services Coordinator to support our Workplace Services Team in delivering a 5-star service to internal customers.
The role is based on-site in our central Bristol office providing cover between the hours of 8am to 5pm, 37.5 hours per week with flexibility for cover when required and may include visits to our other UK offices.
The Role
You will have a primary focus on physical (to include but not limited to, incoming & outgoing post) and Digital Mail processes.
- Ensure efficient, confidential, and accurate handling of electronic and physical post records.
- Perform incoming and outgoing postal duties, support boardrooms and building management, and provide professional support to OC and Business Services.
You will receive training for various IT systems, First Aid, Fire Marshal responsibilities, Evac Chair, IOSH Working Safely and Manual Handling.
Key Responsibilities
- Daily Post Processing: Handle all aspects of post processing as per operating procedures.
- Digital Mail System Maintenance: Maintain audit trails and ensure records are up-to-date.
- Timely Post Availability: Ensure post is accessible to requestors promptly.
- Query Response: Address requests and queries per SLAs, including mail investigations and original requests.
- Incoming Post Processing: Batch, scan, and process incoming post; handle subsequent queries and maintain records.
- Outgoing Post Processing: Manage outgoing post via Royal Mail and couriers.
- Administrative Tasks: Perform admin tasks related to all areas and handle mailbox queries.
- Operational Support: Support day-to-day operations, management, and ad-hoc tasks of Workplace Services.
- Customer Experience: Provide a welcoming and professional customer experience, fostering strong relationships.
- Environment Maintenance: Maintain cleanliness and liaise with Landlord Agents for building systems and common areas.
- Adhoc Duties: Undertake any additional duties required by the business.
- Personal Development: Actively manage personal training and development opportunities.
- Service Level Adherence: Ensure compliance with SLAs and continuous improvement.
- Client Relationship Support: Foster positive internal and external client relationships.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We Are Looking For Someone With
- Previous administrative office based experience.
- High IT proficiency in Microsoft applications and scanning.
- Excellent attention to detail.
- Self-motivated and proactive.
- Strong organisation and effective communication skills.
- Customer/business service awareness as you will be interacting with various stakeholders.
- Adaptability to change and contribute to continuous process improvement.
- Quick and accurate issue resolution.
- Informed decision-making and responsibility for outcomes.
- Supportive of colleagues in meeting client needs.
Salary And Benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our recruitment process
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.
About Us
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.
At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
Services in India are provided by a relationship firm
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location