About The Role:

OCS are looking for an enthusiastic and capable individual to form a key part of the team. As a Workspace Support you will be the face of Sky Spaces, creating a warm, professional and engaging environment for our people and visitors. You will ensure the front-of-house and communal areas are maintained to an exceptional standard and that all services run smoothly day-to-day.

Key Responsibilities:

• Meet and greet visitors attending site, including contractors.
• Undertake site inductions for new contractors to site.
• Schedule, oversee and escort as necessary external contractors in line with the customer's procedure.
• Liaise with the helpdesk and engineers to arrange PPMs so as not to impact site operations.
• Provide guidance and assistance, including any relevant health and safety information.
• Issue of visitor passes where there is no onsite security function.
• Point of contact for the Facilities Coordinator and Sky Spaces Regional Facilities Manager, keeping them informed of issues across the site and progress to address/resolve.
• Maintain communication with all other service lines to ensure seamless delivery to building occupants.
• Share knowledge between the team as an ongoing form of communication and learning.
• Liaise closely with all FM service teams to ensure that consistency standards and a professional image are maintained across the designated areas.
• Co-ordination and collation of management information as required.
• Assistance with queries either in person, by email or telephone in a professional manner.
• Ensure all tasks are logged with the helpdesk and a record of all tasks is kept up to date and managed through to completion, proactively escalating any issues.
• Carry out validation on completed and closed jobs.
• Ensure correct signage is in place, updated and removed as appropriate, including noticeboards
• Attend to any building-specific requirements as agreed with Line Manager; seek approval prior to undertaking new responsibilities within buildings.
• Manage any incoming post, ensuring accountability and distribution within the building.
• Carry out site audits to ensure workspace standards are maintained (H&S, fire evacuation routes, first aid, cleanliness).
• Responsible for health and safety in designated area of responsibility to ensure that any unsafe items/areas are dealt with immediately and safe working practices are adopted and followed.
• Ensure a tidy and clean appearance throughout designated area of responsibility.
• Manage inventory of supplies (stationary, consumables), conduct stock-taking and replenishing of supplies as required.
• Key management may be required where there is no onsite security provision.
• Comply with any reasonable adhoc duties and requests through your line manager.