Octane Recruitment
Workshop Controller
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Workshop Controller - Bristol
Salary: £34,000 Basic OTE £40,000 + Car
Working hours: Monday - Friday, 8am - 6pm, 1 in 4 Saturday mornings
Ref: 31056
We have a new job vacancy available for a Workshop Controller in Bristol. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If you're a experienced Workshop Controller at a main dealer or independent then apply now!
Workshop Controller Benefits:
- Progression opportunities
- Great Bonus Opportunities
- Car Allowance
- Company Pension
- Company Discounts
- Great Training & development
Workshop Controller Role:
- Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
- Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
- Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
- Maintain agreed service levels and ensure the smooth daily running of the workshop
- Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
- Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
- Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
- Monitor and contribute to financial performance, supporting cost control and efficiency improvements
- Handle and resolve customer complaints in a timely and professional manner
- Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement
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Workshop Controller Requirements:
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- Full UK driving license
- 1+ years experience as Workshop Controller
- Main dealership experience preferred but not essential
Consultant: Jack Adams
SWOJ
Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.
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