Workshop Refurbishment Operative

The Workshop Refurbishment Operative is responsible for the refurbishment and maintenance of Multi-Functional Devices (MFDs), including printers, copiers, and scanners. The role involves diagnosing faults, repairing hardware, and ensuring that refurbished units meet the company's quality standards.

What you'll do at work

Diagnostic and Repair

• Diagnose and troubleshoot faults in MFDs.
• Perform repairs on mechanical and electronic components of MFDs.
• Replace defective parts with new or refurbished ones.
• Conduct thorough testing to ensure proper functioning post-repair.

Refurbishment

• Clean and refurbish MFDs to a high standard.
• Rebuild and reassemble MFD units, ensuring all components are in optimal working condition.
• Update firmware and software as required.

Quality Control

• Perform final quality checks on refurbished MFDs.
• Ensure all refurbished units meet company standards and customer expectations.
• Maintain accurate records of repairs and refurbishments.

Inventory Management

• Manage and maintain inventory of spare parts and tools.
• Order new parts as needed to maintain stock levels.
• Track usage and report any discrepancies.

Health and Safety

• Adhere to all health and safety guidelines and regulations.
• Maintain a clean and safe working environment.
• Report any hazards or incidents immediately to the Workshop Manager.

Documentation and Reporting

• Document all work performed on each MFD.
• Provide detailed reports on completed refurbishments and repairs.
• Maintain logs of parts used and time spent on each task.

Where you'll work

Unit 2 Whittle Estate
Cambridge Road
Leicester
LE8 6LH

Apprenticeship Details

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NATIONAL LOGISTICS ACADEMY LTD

Training course

Supply chain warehouse operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Conduct risk assessments within the working environment.
• Apply safe working practices in line with associated health and safety legislation and company policy.
• Receive products in line with organisational procedures.
• Store and pick products in line with organisational procedures.
• Dispatch products in line with organisational procedures.
• Decant, pack products in line with organisational procedures.
• Communicate with others verbally, for example internal and external customers, colleagues, and managers.
• Communicate in writing with others, for example internal and external customers, colleagues and managers.
• Load and unload products, considering the product that is to be moved and its current and planned destination.
• Use tools and equipment to aid in product handling.
• Use information technology and digital systems. Comply with GDPR and cyber security.
• Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
• Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
• Support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
• Identify and escalate problems beyond own responsibility.
• Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
• Follow equity, diversity and inclusion rules.
• Carry out and record learning and development activities.
• Conduct handover activities.
• Conduct risk assessments within the working environment.
• Apply safe working practices in line with associated health and safety legislation and company policy.
• Receive products in line with organisational procedures.
• Store and pick products in line with organisational procedures.
• Dispatch products in line with organisational procedures.
• Decant, pack products in line with organisational procedures.
• Communicate with others verbally, for example internal and external customers, colleagues, and managers.
• Communicate in writing with others, for example internal and external customers, colleagues and managers.
• Load and unload products, considering the product that is to be moved and its current and planned destination.
• Use tools and equipment to aid in product handling.
• Use information technology and digital systems. Comply with GDPR and cyber security.
• Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
• Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
• Support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
• Identify and escalate problems beyond own responsibility.
• Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
• Follow equity, diversity and inclusion rules.
• Carry out and record learning and development activities.
• Conduct handover activities.