Solotech Inc.
Workshop Service & Support Technician
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Workshop Service Technician
Solotech is not accepting Agency/Recruiter submissions
Reporting to Service & Support Manager and working under the supervision of the Workshop Service & Support Supervisor, the role of the Workshop Service Technician will be to undertake the service and repair of professional audio-visual equipment to both modular and component level using all relevant tools and equipment in order to assist in generating income, building, strengthening, and maintaining strong relations with clients, manufacturers, and suppliers by ensuring that the department delivers exceptional service to all of its clients, internal and external.
The Service and Support Team maintains close working relationships with the other functions of the company, and as a result, the role may also require the regular servicing and repair of audio-visual equipment for the live production team prior to leaving for or when returning from events or tours, the preparation and testing of audio-visual systems and equipment prior to delivery to site for installation, along with the preparation and testing of ex-hire equipment prior to sale.
Why Solotech?
To take your career to the next level! As a global leader in live productions, systems integration, and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Day to day tasks:
- Responsible for supporting the diagnosis and repair of professional audio-visual systems and equipment to modular and component level as well as the regular service and testing of equipment following implemented procedures.
- Assist with the service, test, and preparation of ex-hire equipment ahead of sale.
- Responsible for managing own workloads to ensure all activities are successfully completed with anything outstanding identified and reported along the correct channels.
- Identify improvements to processes, performance, or productivity and collaborate with the team leaders to implement them.
- Responsible for developing, strengthening, and maintaining positive relationships with other internal departments, individuals, external clients, manufacturers, and suppliers; communicating in a clear and effective manner using all available methods.
- Immediately report to management any anomalies, lost, stolen, or damaged tools or equipment.
- Adhere to Solotech standards and be a strong ambassador for the company’s core values.
- Any other reasonable ad-hoc requests as required by your manager.
Essential Skills / experience:
- Working knowledge of electronic circuit principles.
- Ability to read and understand circuit schematics and service manuals.
- Ability to interact with and work closely with people of all professional levels.
- Good working knowledge of MS Office software as well as ability to use CRM software.
- Flexibility and adaptability.
- Ability to meet deadlines and remain calm in a busy working environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable skills/experience:
- Operational or technical knowledge of professional audio-visual equipment.
Work experience:
- A minimum of 1 year of practical experience of fault finding and repair to system or component level.
Level of education:
- Educated to degree level (or equivalent) in the field of electronics or audio/AV service.
Requirements:
- Right to Work and Remain in the UK. (Essential)
- Full clean driving license. (Desirable)
- Ability to travel throughout the UK including overnight stays as required. (Desirable)
Our offer to you:
- Competitive Medical Cash Plan
- Generous holiday allowance, 25 days + bank holidays
- Employee Assistance Program: free counselling, legal support & 24/7 help line
- Opportunities for training and career advancement
- Pension plan with employer contribution
- Cycle to Work Scheme
Don’t have all the required skills? Apply anyway! We acknowledge that experience comes in different forms and encourage everyone to apply. We appreciate your time and look forward to considering your application!
Find out more at: www.solotech.com
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills