Salary: £38,000–£42,000 per annum

Location: Principality Stadium, Cardiff

Responsible to: Head of Event Sales and Operations

Role Summary

Plan and manage events in line with the WRU Group events strategy, working closely with the Head of Event Sales and Operations and Event Owners to ensure all requirements are effectively coordinated and delivered.

The WRU Group Event and Projects Manager is responsible for the planning, coordination and safe delivery of events, ensuring compliance with relevant legislation, internal procedures and industry best practice.

The role will build strong relationships with Event Owners and key stakeholders, while identifying opportunities to continuously improve venue operations, customer experience and the commercial success of the Stadium.

The role will also support the development of other members of the Event Management team, helping to ensure a consistent and high-quality service across all events.

The successful candidate will be capable of delivering events across the Principality Stadium calendar and will have a strong understanding of the operational, logistical and health and safety requirements associated with major sporting and entertainment events.

Key Relationships

• Stadium Operations
• Safety Officer
• Group Ticketing
• Group Commercial
• Group Communications
• Stadium Caterer
• External stakeholders, including Cardiff Council, South Wales Police, Welsh Ambulance Services University NHS Trust and Welsh Government
• Event Owners

Key Responsibilities, Tasks and Activities

• Support the Head of Event Sales and Operations (HESO) in delivering the Stadium’s short and long-term event strategy and maintaining a high-quality event management service.
• Develop effective relationships with Event Owners, delivery partners, contractors, statutory agencies and other key stakeholders.
• Work with senior colleagues and Safety Officers to develop flexible and effective venue management plans for events.
• Ensure a bespoke Event Management Plan and supporting documentation is produced for each event.
• Plan and deliver events in line with approved event planning processes, legislation, safety requirements and industry best practice.
• Define service standards and support the Stadium team in delivering an excellent experience for Event Owners, promoters and customers.
• Produce and distribute accurate and timely event documentation using appropriate collaborative working systems.
• Coordinate internal teams, contractors and statutory agencies to ensure events are appropriately resourced, including build and breakdown periods.
• Oversee event-day operations across internal and external areas, ensuring a coordinated approach across the Event Management team.
• Work closely with the Head of Facilities and other relevant colleagues to identify, manage and review event-related health and safety risks, systems and procedures.
• Build a strong understanding of venue hire agreements and support the HESO with commercial and contractual discussions where required.
• Monitor event costs and work within approved budgets as directed by the HESO.
• Liaise with Event Owners to coordinate broadcast, media and event-day entertainment requirements.
• Manage event-specific accreditation arrangements as directed by the HESO.
• Coordinate the operation of Stadium broadcast infrastructure on event days where required.
• Support the planning of event stewarding in conjunction with the Stewarding and Events Manager.
• Manage the administration and delivery of the Principality Stadium Community Events Programme.
• Deliver other events, projects and duties as required to support changing WRU Group priorities.
• Carry out all duties in line with the WRU Group’s values and standards.

Your Experience

• Practical knowledge of the Green Guide and Purple Guide.
• At least two years’ experience working within a high-profile, multi-purpose venue.
• Experience planning and delivering live sporting and entertainment events.
• Experience working with internal teams, external stakeholders, contractors and statutory agencies.
• Experience managing multiple projects and deadlines.
• Experience working within a commercially focused, safety-led environment.
• Experience supporting broadcast and media operations at major events.
• Experience working with contractors delivering special effects and obtaining relevant approvals.
• Experience supporting high-profile and security-sensitive events or visits.
• Experience coordinating activity across a range of functions.
• Experience applying health and safety requirements within the events industry, including areas such as working at height and crowd management.
• Experience managing event budgets.
• Experience delivering high-profile sporting events and/or concerts.

Skills & Qualifications

• A relevant degree or equivalent qualification.
• Strong IT skills, particularly Microsoft Word, Excel and PowerPoint.
• Excellent written and verbal communication skills.
• IOSH qualification or similar.
• NEBOSH qualification would be advantageous.
• Welsh language skills would be desirable.

Key Competencies

• Strong interpersonal and relationship-building skills.
• Effective planning, organisation and project management skills.
• Excellent attention to detail.
• Ability to manage competing priorities.
• Ability to adapt to change and work effectively in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Ability to work collaboratively across teams.

Other Requirements

• A valid UK driving licence is required.
• The successful candidate will be required to undertake an enhanced DBS check.
• A flexible approach to working hours, including major event days, evenings and weekends as required.
• A commitment to equality, diversity and inclusion in employment and sport.
• An understanding of individual responsibilities in relation to health and safety.

The Perks

As a member of the WRU Group, you will have access to our full range of employee benefits, including:

• Salary Sacrifice Pension (5% employee contribution, matched by WRU)
• Life assurance scheme
• WRU Group Ticket Allocation (in line with ticketing policy)
• One additional paid day off (birthday leave)
• Employee assistance programme
• Team Tactics – hybrid working arrangements
• Free stadium parking and gym
• WRU Group store and tour discounts
• WRU Group partnership offers
• Eye Care Voucher Scheme
• Cycle to Work Scheme

Our Values

The WRU Group are committed to developing a culture whereby all employees are equally valued and respected. Our aims, together with our vision and mission, are underpinned by our core values and beliefs which embrace: Integrity, Excellence, Success, Courage, Family & Humour.

Inclusion At The WRU

The WRU Group are committed to building diverse, high-performing and engaged teams across Welsh Rugby. We are ambitious about providing a people first culture where everyone can belong, be heard and respected. We are happy to talk to you about our Crys I Bawb EDI Strategy (2024-2029) and you can also read more about our commitment in our Equality, Diversity and Inclusion Policy.

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