Royal Voluntary Service
WRVS Services Welfare Officers
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Job Description
Services Welfare Officer
- Salary: £25,148 per annum which increases to £27,518 following probation.
- Location: Based at one of the military bases within the UK (relocating to a new site every two years).
About the Role
Want to make a real difference to the lives of service personnel? Join our team as a Services Welfare Officer (SWO) and provide confidential, independent welfare support in a dynamic environment where no two days are the same.
Key Details
- Hours: 36 per week over 6 days per week, this includes evening and weekend working.
- Location: Based at one of the military bases within the UK (relocating to a new site every two years).
Why Join Us?
- A role that truly makes a difference to the lives of service personnel
- Opportunities to travel and experience life in unique locations
- Comprehensive training and ongoing support
- Free one-person Officers mess accommodation provided
- Subsidised food and drink
- Initially based on site in the UK with the opportunity to be considered to work abroad at a later stage
Essential Requirements
- Strong communication and interpersonal skills
- Experience working with young adults
- Ability to work evenings, weekends, and bank holidays
- Self-motivated, adaptable, and able to work independently
- Willingness to relocate and live in military accommodation away from home for extended periods
- Full UK driving licence and UK passport
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Desirable Requirements
- Relevant experience (e.g., youth work, social work, teaching)
- Experience networking with agencies
- Knowledge of the military environment although not essential
Responsibilities
- Provide impartial welfare support to service personnel and make referrals to the Chain of Command or appropriate agencies when needed.
- Ensure the smooth running of Services Welfare Centres, maintaining high standards in operations, activities, and health & safety.
- Offer insight into morale by compiling monthly statistics and supporting the Chain of Command.
- Build strong relationships with welfare agencies and attend welfare meetings.
- Represent Services Welfare at formal functions, exhibitions, and events.
- Occasionally deliver induction presentations and attend training courses.
- Work flexibly, including occasional out-of-hours support.
Benefits
- Salary of £25,148 per annum, rising to £27,518 after successful completion of a 6-month probationary period.
- Free accommodation and subsidised meals.
- 37 days’ holiday per annum (including UK bank holidays).
- Up to 2 days paid volunteer leave a year, through our employer supported volunteer scheme.
- 3 x WRVS Salary Death in Service Benefit (subject to qualification).
- Company sick pay.
- Employee benefits package including rewards website, 24-hour doctor line, and financial support for dental/optical care.
- Excellent pension scheme (10% employer contribution).
- Free and confidential employee assistance programme with up to six face-to-face sessions.
- Access to award-winning e-learning and development opportunities.
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Ready to take on this rewarding challenge? Click ‘apply’ today and become part of a team that values empathy, resilience, and commitment.
Please note that the role is subject to satisfactory DBS/PVG check for the successful candidate.
Application Deadline
The closing date for this role is 11 October 2026. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot!
About Us
As part of Royal Voluntary Service our goal at WRVS is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join WRVS & Royal Voluntary Service and together we can change lives, change communities and change society.
Alternative Job Titles
Other organisations may call this role Services Support Officer, Welfare Support Officer, Welfare Support Co-ordinator, Welfare Officer, Welfare Information Officer, Welfare Advisor, or Youth Worker.
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