Ritchie Bros.
Yard FLT Operative
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About Us
IAA
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles.
About The Team
About the team - Yard Operations
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
Job Description
As an FLT Operative, you will be responsible for:
- Loading and unloading lorries
- Moving vehicles between locations
- Completing inspection reports by recording the damage to vehicles as they arrive at the site
- Providing excellent customer service and support to both clients and suppliers and deal with any issues or concerns in an effective manner
- Cleaning vehicles and the site
- Adhere to Health & Safety and company guidelines, and to maintain a safe and efficient working environment
- Imaging vehicles using video cameras recording clear and concise images and sound
- Grade parts and image using company guidelines
Responsibilities
Yard Duties
- Day-to-day yard duties with a focus on vehicle movement and organisation ensuring vehicles are processed along company pathway for deliveries, collections, marketing, and storage
- Processing of logbooks, doc pack and keys that are either filed safely or disposed of correctly following GDPR rules
- Supporting GDPR & Salvage Personal Belongings Team with GDPR compliance & contractual SLA’s
- Ensuring quality control every step of the way with no damage to vehicles or parts
- Liaising with customers or our drivers loading and offloading vehicles
- Meet and greet customers coming to site, organise them for loading and help with their outstanding payments ensuring they all enter site appropriately dressed with the correct PPE etc.
- Maintain and take ownership of general housekeeping within your selected functional and customer facing area and manage to a high standard to create a safe and streamline environment
- Supporting with processing stock inventory
- Destickering (taking stickers off vehicles) in line with client agreements and compliance
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Site Operations and Administration
- Checking and processing customer payments
- Processing, chasing and filing invoices
- Liaise with finance team regards buyer payments
- Booking in vehicles for collection
- Sorting post and responding to letters and emails
- Processing appropriate paperwork for vehicles to be collected or delivered
- Ensuring all the correct waste compliance paperwork is completed for waste vehicles
- General administration as required
Qualifications
To be successful in this role, suitable candidates must have a full driving license, relevant forklift truck certificate and experience of working outside in all weathers, and the ability to accurately record vehicle damage in a clear and concise manner.
We are looking for someone who can work well as part of a team, with excellent communication skills both written and verbal, and a keen eye for detail. Basic IT skills are also required. Previous experience working in a salvage site and knowledge and/or an interest in motor vehicles would be desirable but not essential.
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What We Offer
- Day shift, Monday to Friday 08.30am - 5pm
- Ongoing training and professional development
- Free onsite parking
- Uniform and PPE provided
- Benefithub (World’s largest selection of Employee Discounts and Lifestyle Benefits)
- Telus Health
- Discounted parts and non-auction vehicles
- Employee discount on Vodafone
- Paid day to volunteer for a charity of your choice
- Competitive basic salary
- 28 days holiday (including Bank Holidays)
- Pension plan with 3.5% employer contribution
Please note: This role is subject to a satisfactory DBS, Finance, Right to work and reference checks.
We operate random drug and alcohol screening to ensure the safe operation of our business activities.
Who are we;
IAA UK (formerly SYNETIQ) an RB Global company, is a trusted global marketplace for insights, services and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles.
IAA is an equal opportunity employer and ensures non-discrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located.
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