Turning Point
Young People Service Manager
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Job Introduction
Young People Service Manager - Progression to Ofsted Registered Manager
Chorley & Leyland | Full Time | Development Opportunity
Please note: Applicants must hold a Level 5 Diploma in Leadership and Management (or equivalent) and, if not already registered with Ofsted, must successfully complete the Ofsted Registered Manager interview and registration process during the development period to secure permanent appointment to the role within one year of being in post.
At Turning Point, we support people across the UK with mental health needs, substance use challenges and learning disabilities. We believe in the potential of every person we support, and that includes our colleagues.
We're looking for an ambitious and passionate Service Manager who is ready to take the next step towards becoming an Ofsted Registered Manager. Whether you're already registered or have strong management experience and aspirations to progress, this could be the opportunity you've been waiting for.
Why Join Us?
This is a unique development opportunity where you'll lead our supported accommodation services for young people while receiving structured support to achieve Ofsted registration.
What we offer:
- A structured induction and development programme
- Dedicated coaching and mentoring from experienced leaders
- Training on Ofsted regulations and quality standards
- Support through the registration process
- A salary increase upon successful Ofsted registration
About the Role
You'll have responsibility for supported accommodation services across four locations in Chorley and Leyland, supporting young people to develop confidence, independence and life skills in safe and nurturing environments. You'll lead both the care and housing elements of the service, ensuring high-quality support, safe accommodation and effective partnership working with landlords, commissioners and local authorities.
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You will:
- Lead high-quality, person-centred services for young people, maximising the voice of the young people in the ongoing development of the services
- Create a positive culture focused on wellbeing, independence, achievement and co production
- Recruit, develop and inspire high-performing teams
- Ensure excellent safeguarding practice across all services
- Drive service quality, compliance and continuous improvement
- Build strong relationships with local authorities, commissioners, landlords, housing benefit officers and partner agencies
- Manage budgets and resources effectively
- Support positive outcomes and successful move-on planning for young people
Once registered, you'll take on the full responsibilities of the Ofsted Registered Manager role, ensuring compliance with Supported Accommodation Regulations and maintaining inspection readiness.
About You
You may already be an Ofsted Registered Manager, or you may be an experienced manager looking to progress into your first registered role.
You will have:
- A Level 5 Diploma in Leadership and Management
- Management experience within supported accommodation, housing, residential care, health and social care, or a similar environment
- Experience of working within housing services, including tenancy management, housing-related support, landlord relationships, occupancy management and housing benefit processes
- Experience leading and developing teams to deliver high-quality services
- Strong safeguarding knowledge and experience
- A track record of improving quality, compliance and service performance
- Excellent communication and relationship-building skills
- Experience working with multiple stakeholders including local authorities, commissioners, landlords and partner agencies
- A passion for supporting young people to achieve positive outcomes
- The confidence to lead through change and drive continuous improvement
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Desirable
- Experience working with young people
- Understanding of Supported Accommodation Regulations, Ofsted standards and housing-related legislation
- Experience preparing for inspections, audits or regulatory reviews
- Experience of service mobilisation, growth or transformation
About Us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
Why Join Turning Point?
- A chance to lead meaningful services that genuinely change lives
- Strong organisational support and opportunities for progression
- The opportunity to influence services, shape teams, and drive improvement
What Benefits Will I Receive?
We know reward looks different to each person and so whether it's ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 34 days’ paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
Turning Point Benefits
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
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