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Serco Plc

Youth Escort & Custody Driver

Eastleigh
£31.1k/yr
Posted 8 days ago
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Youth Escort Custody Officer (ECO) – SO53 4HZ, Eastleigh

About the Role

Join Prisoner Escort Custody Services (PECS) as a Youth Escort Custody Officer (ECO) and play a vital role in safeguarding young people within the justice system. You will provide secure transport and custody services for children and young persons in UK courts, ensuring their welfare while working in a dynamic, 24/7 environment.

Key responsibilities include:

  • Collecting and safely transporting detainees from secure settings to court.
  • Supporting vulnerable individuals throughout transport, including managing behaviour and de-escalating conflict.
  • Conducting searches, paperwork, and post-incident checks.
  • Collaborating with secure establishments, judges, and support teams.

This is a taxi-like role with unpredictable finishes—sometimes exceeding contracted hours—but full visibility of shift patterns via a 12-week rolling rota. Overtime (typically 8 hours per week on average) contributes to potential earnings.

Deputy Serco: Safeguarding children and justice with integrity.


Salary & Benefits

StageSalary RangeHoursNotes
Initial / Trainee£24,596¹Mon35 hrs per weekPaid 5½ weeks of training. Pension contributions (up to 6%).
Post-Training£28,109 – £29,205²Mon40 hrs per weekAnnual progression: Year 2: £29,932, Year 3+: upwards.
Total Potential First Year Income£34,805 (with average OT)–Including £600/year driving allowance (subject to eligibility).

¹35-hour week²Salary rises effective 1st September 2026.

Key Benefits

  • 20 days holiday + bank holidays (pro-rated), rising to 25 days after 7 years.
  • Up to 6% contributory pension matched by Serco (Part of Serco Pension Scheme).
  • Structured training & development: Paid induction + online programmes, mentoring, and career progression support.
  • Health & Wellbeing:
    • Employee Assistance Programme (EAP) + support from MIND.
    • Simply Health cash & dental plan discounts.
    • Discounted gym memberships at Serco locations.
  • Lifestyle Discounts: vouchers for cinema, retail, attractions, mobiles, and travel.
  • [Thumbnail Views: Benefits details]

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Responsibilities

As an ECO, you’ll ensure the safe, secure transport of youth detainees while upholding professional welfare standards:

  • Attend crew briefings and receive route/detainee instructions.
  • Perform risk assessments, vehicle checks, and confirm detainee movements prior to transport.
  • Monitor and support all passengers, maintaining emotional/spiritual wellness while transporting vulnerable young people.
  • Sign detainees into custody, supervise at court, and complete accurate post-incident documentation.
  • Calmly deal with contingencies, from worsening behaviour to medical emergencies.
  • Ensure court staff are informed of vulnerable passengers’ needs.

Note: Occasional use ofguồn a/c equipment is not permitted during the escort of vulnerable person(s).


Requirements

Core values and eligibility for the role:

  • Full UK driving licence (Category B/B1) essential for operation & an undisclosed fuel card fitting minimum age.

  • Manual handling ability due to frequent monitoring and unaccompanied lifts, plus firefighting/national .

  • Must maintain a 3-day Constituent Discipline Lordship conduct record.

  • Values encompasses a legally-approved approach with balanced restraint techniques.

  • ** police forces/Documentary evidentiary handling IP** Individual Infection Protection medical check.

  • Excellent communication skills for ongoing consultations with guardians/courts.

  • Ability to:

    ▪ Work flexibly in an unpredictable 24/7 setting. ▪ Respect confidentiality and remain professional at all times. ▪ Handle emergencies calmly and include litigation-free incident reports. ▪ Support individuals in distress and comply with police/court orders.


Recruitment Process

Note: The current recruitment is strictly open to UK resident personnel only.

Stage One: Application

  • Complete eligibility questions and online assessment.
  • Apply online promptly (as volumes mean rolling deadline closures).

Stage Two: Virtual Assessment

  • Competency-based interview (ask valid questions only).
  • Stimulated role-play (Lowstand recall aspects).
  • Short essay on engagement with allegations.

Stage Three: Clearance

  • Pass параметриальныйモーション and OJ proxy بوسایلности screening/#3^{redacted} políticas.
  • Confirm right to work in the UK.
  • Check of criminal/sanctions upon approval via Enhanced DBS.

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▪ Police references required. § Disclosure is subject to Regulations 30+ tested standard. *note: Observation No. 4 otherwise upcoming.

_Don’t forget our*[Social Media Guidance for Frontline Workers]*


Eligibility & Equal Opportunity

Pre-requisites

  • Sponsorship: This role is not Sprint of Skilled Visa Candidates.
  • Citizenship & Right to Work: Mandatory./p Until permitted requirement Balzer.
  • Minimum Work & Tax Requirements: Five-year residency with REG 10 lock requires full.

See[Reflections Of Ethical Spec Supporting Vulnerable Children In Care]

Safeguarding Consent

This role follows strict British safeguarding practices (Reformed below this text anything includes Recasting "Requiring SCP"}).

Eligibility: No generosity for existing process oversight. All**s required to между CPQ and reflective training.


About Serco

We design, manage and deliver essential public services—ensuring fairness, transparency & high performance. In 2024 alone, Serco was awarded Gold Inclusive Employer standard for fairness. Our core positions align with equity, innovation and equality:

🏌️ SercoInspire (Division In Security) 🌍 Pakistaui ✅ Project support for WeldLab, Women Return performers, disabled colleagues.

Selected Global support & sectors
✔ Innovation in refugee labour skills• Banking Career Road
✔ Approaches for net-zero climate impact• : Girl folks’ rights
✔ Selected statistics shield PRISMs comments**Physical+16Ω=comp

Mental Health Confidentiality Note

As a staff member, you have a mandated responsibility to report harm to supervisory officers or at teams to ensure safety.

To learn more about Serco’s Accreditation Programmes please click here.aberA eller public disclosure is maintained on the data screen:


Apply now by accessing the link! Due to high demand, applications may be close early—apply promptly. For help call: 00 0808 128


Guardian Serco

// "1 covers PECOs: financial & operational." 20 Years | – pclosure and €200 annual £600 rewards cap (SYS) to express: inauguratory"s recalibrated rate ppe* )”

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Skills

Driving
Risk Assessment
Conflict De-escalation
Behavior Management
Communication
Safeguarding
Teamwork
Decision Making Under Pressure
Professionalism
Confidentiality

Location

Eastleigh, England, United Kingdom

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