Serco Plc
Youth Escort & Custody Driver
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Youth Escort Custody Officer (ECO) in Prisoner Escort Custody Services (PECS)
Location: Buckingham Vehicle Base, MK18 1TN
Join us as a Youth Escort Custody Officer (ECO) in Prisoner Escort Custody Services (PECS), where you will play a critical role in maintaining the safety and security of the justice system.
Salary & Benefits
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Initial Training Salary: £24,596 (35 hours per week)
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Graduated Base Salary (35 < hours):
- Current: £28,109
- From 1st September 2026: £29,205
- Year 2: £29,932
- Year 3: £30,496
- Year 4: £31,063
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Driving Allowance: £600 per year (subject to terms)
With overtime (typically 8 hours weekly), potential first-year income reaches £34,805.
Shifts: Operate 24/7 across early and late rotations ( rostro 12 weeks in advance). Flexibility is required, with possible completion of unplanned hours. Part-time must be full working days—daily reductions unavailable.
About the Role
As an ECO, you’ll be part of a crew responsible for safely transporting and escorting children and young people through:
- Collection from secure settings
- Transport to court proceedings
- Ensuring welfare and safe handling Plus all associated missions, including searching transport, behaviour management, safeguarding, and documenting procedures.
Key Responsibilities:
- Attend briefings and review detainee/route details
- Conduct safety/vehicle checks under risk assessment
- Liaise with secure facilities and courthouses
- Engage, assist, and support young people during transit
- Oversee detained charges, complete paperwork, and check transfers
- Manage diverse challenges while assisting especially vulnerable individuals—all with confidentiality and professionalism.
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What You Bring
- Full UK driving licence (Car grades B or B1 essential)
- Physical fitness to withstand the demands of the role
- Strong written and oral communication
- Impressive adaptability under pressure
- Ability to manage behaviour, de-escalate conflict, and handle emergency decisions with good judgement
- Capacity to work as part of a team and follow complex processes accurately
- Demonstrated integrity and respect for confidentiality
- genuine interest in supporting young people
Training: Includes a paid 5½-week induction, plus ongoing mentorship from experienced colleagues.
What You Gain
- LEAVES: 20 days rising to 25 after 7 years + pro-rated bank holidays
- PENSION: Eligibility for a 6% contribution scheme (Serco matches fully)
- CARERTS:
- Illustrative online assessment + industry-recognised training schemes
- Mentoring by colleagues with hands-on expertise
- Focused professional progression within Serco’s security and justice domain
- WELLNESS SUPPORT: Confidence tools through EAP + MIND/Simply Health access to counselling, medication, and discounted gym membership (findings formalised via Serco津津 ([Serco 托养 Fusion]) for users in the UK and globally)
- SAVINGS: Retail and experience discounts—transport, leisure, retail, dining, tech, even redundancies
Recruitment Process
- Register and apply online (including eligibility and assessment screening)
- Online roleplay/interview with adaptive exercises
- Security vetting:
- Right-to-work documents verified
- Enhanced Level 2 [Protection and Disclosure (MoJ) along with DMBS] clearance
- Top-level references and occupational health checks
- Random alcohol/drug testing
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Eligibility & Compliance
All applicants underwent following principals:
- Ordinary management rights prohibited by Rehabilitation of Offenders Act 1974.
- No Sponsored Visa option available – work legal UK permanent residency with two-year remaining validity and at least 1 year of UK residential merit time (to accommodate checks by experts).
Security & Safeguarding
Unconditional adherence to safeguarding requirements including mandatory training/minutes:
About Serco
Serco delivers worldwide essential services, from public transport logistics to immigration custody, defence contracting, and organised court administration. Team thrives on cutting-edge public service development, fosters skill sharing through 50,000+ colleagues upholding excellence in fields like healthcare and safeguarding.
Employee Networks: Inside Serco, broader initiatives include:
- SercoInspire (gender inclusivity)
- SercoEmbrace (multicultural empowerment)
- SercoUnlimited (disability support)
- Serco@Work (LGBTQ+ excellence) Inclusivity drives every prospect at Serco.
Apply & Proceed: proceeding within two days reach Premier volume peaks, apply early.
Contact j&icareersUK@serco.com for personalized assignment—to explore flexibility options. At Serco:
- All policies *encourage fairness, transparency, and operational needs.
- Promote disability inclusion (Gold Inclusive Employer)
- Mindful of criminal history under Respect & Confidence measures.
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