Open Gate Education
Youth Re-Engagement Practitioner

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Company Description
OpenGate Education provides high-quality, responsive alternative provision for children and young people who need a different route to engage, progress and succeed. We work closely with schools, local authorities, families and other professionals to deliver flexible support built around individual need, strong safeguarding and measurable outcomes.
The successful applicant will join Open Gate at an exciting stage of development, with the opportunity to influence how our re-engagement service grows. You will have the freedom to use creativity, practical activities and community opportunities while working within clear safeguarding, quality and outcome frameworks.
Salary: £28,000–£33,000 (full time, term time salary. Pro rata for part-time role)
Flexible part-time or full-time, to be discussed at interview. Minimum 12 hours per week.
Location: Community-based across the Liverpool region, with travel to OpenGate Education sites.
Role Description
Our Youth Re-engagement Practitioner will be central to our community-based EBSA and re-engagement offer. Some young people are not yet ready to enter an education setting. This role starts where they are, builds a dependable relationship and helps them reconnect with routines, learning and a sustainable education pathway.
Some young people are not yet ready to walk through the doors of an education setting. The Youth Re-engagement Practitioner will meet them where they are, working in homes, communities and other agreed locations to build trust, confidence and routines before gradually reconnecting them with learning. This is not a traditional classroom-based role. Through consistent, relationship-led support, the postholder will help each young person move from connection and engagement towards participation, learning and a sustainable education pathway. This may include transition into OpenGate provision, reintegration into school, college or another suitable placement.
Your experience could come from
- Youth work or detached and community-based youth support
- Pastoral mentoring, learning mentoring or attendance support
- Sports, outdoor learning, creative or vocational coaching
- Teaching assistant, learning support assistant or SEND support roles
- Alternative provision, inclusion, behaviour support or education reintegration
- Family support, early help, social care or other community services
- Ex-services or uniformed-service experience combined with youth work, mentoring, coaching or community experience
- Therapeutic, wellbeing or trauma-informed support roles
You may be a strong fit if you
- Can connect with a young person who is reluctant to engage or has stopped trusting education.
- Stay calm, dependable with professionally boundaries when progress is slow or plans change.
- Can turn a young person's interests into purposeful activities and achievable next steps.
- Are confident working independently, while knowing when to seek guidance or escalate a concern.
- Communicate well with families and professionals and keep clear, accurate records.
- Believe inclusion should be ambitious, practical and centred on better long-term outcomes.
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Key responsibilities
Engagement and direct work with young people
- Build trusted, consistent relationships with young people experiencing emotionally based school avoidance, persistent absence or disengagement from education.
- Meet young people in environments where they initially feel comfortable, including their home, community and other agreed locations.
- Use individual interests, practical activities, sport, outdoor learning and community opportunities to create meaningful routes into engagement.
- Support young people to develop confidence, independence, communication, routines and emotional regulation.
- Introduce learning and educational expectations gradually, at a pace that is ambitious, realistic and responsive to the young person's needs.
Planning progress and transition
- Understand the individual barriers affecting each young person's access to education and contribute to referral assessment and planning.
- Develop an individual re-engagement plan with the young person, family and relevant professionals, setting clear and measurable goals.
- Plan and deliver personalised sessions that move the learner through connection, engagement, participation, learning and transition.
- Support gradual transitions into OpenGate provision, mainstream education, college or another agreed pathway.
- Continue transition support where required to help the learner sustain attendance, relationships and engagement.
- Recognise that progress may not be linear and adapt support while maintaining focus on agreed outcomes.
Partnership working and recording
- Work closely with parents and carers, schools, SEND teams, local authorities and other professionals supporting the young person.
- Contribute to referral discussions, reviews, planning meetings and multi-agency communication.
- Maintain accurate and timely records of sessions, attendance, engagement, safeguarding information and progress.
- Provide clear evidence of progress against agreed outcomes and contribute to reports for commissioners and other stakeholders.
- Contribute ideas and practical learning to the continued development of OpenGate's EBSA and re-engagement offer.
Safeguarding quality and compliance
- Maintain professional boundaries and follow OpenGate Education's safeguarding, lone-working, data protection and health and safety procedures.
- Identify, record and report safeguarding concerns immediately in line with organisational procedures.
- Complete and regularly review individual, location and activity risk assessments.
- Work safely and confidently when delivering sessions independently in community settings.
- Take part in supervision, training, quality assurance and reflective practice.


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Key relationships
- Young people, parents and carers
- OpenGate Education leaders, teachers, tutors and support colleagues
- Schools, local authorities, commissioners, SEND teams and virtual schools
- Social care, early help, health and other professionals
- Community, sport, outdoor learning and activity partners
Person specification
Essential experience and knowledge
- Experience of working directly with children or young people.
- Experience of supporting young people with SEND, SEMH needs, emotionally based school avoidance, persistent absence or other barriers to education.
- A sound understanding of safeguarding, professional boundaries and information sharing.
- Experience of working collaboratively with families and other professionals.
- Good written communication, digital confidence and accurate record-keeping skills.
Desirable experience and knowledge
- Experience of alternative provision, education reintegration or community-based outreach.
- Knowledge of EBSA or EBSNA approaches and experience supporting neurodivergent young people.
- Understanding of trauma-informed, relational and restorative practice.
- Experience of working with EHCPs, SEND support plans or multi-agency plans.
- Training in safeguarding, de-escalation or positive behaviour support.
- A relevant qualification in youth work, education, therapeutic support, coaching, mentoring, social care or a related field.
- Experience of delivering practical, outdoor, vocational, enrichment or wellbeing activities.
Skills and personal qualities
- Able to connect with young people who may be reluctant to engage or who have stopped trusting education.
- Calm, patient, dependable and able to maintain consistency when progress is gradual.
- Creative and flexible in using a young person's interests as a starting point for engagement.
- Confident working independently while seeking guidance and escalating concerns appropriately.
- Able to balance warmth and empathy with clear boundaries and purposeful goals.
- Committed to inclusion and to improving outcomes for young people.
- Comfortable helping to shape a new service within a growing organisation.
Additional requirements
- A full UK driving licence and access to a vehicle insured for business use are required because the role involves regular community travel.
- The role may require flexibility around working locations and times to meet the needs of young people and families.
- Appointment will be subject to appropriate safer recruitment and pre-employment checks, including an enhanced DBS check, satisfactory references, identity and right-to-work checks.
- The duties listed are not exhaustive. The postholder may be expected to undertake other reasonable duties consistent with the level and purpose of the role.
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