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Youth Support Worker Level 3 Apprentice
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Start your career in youth work with CHEXS while completing the Level 3 Youth Support Worker Apprenticeship. You’ll support young people in schools, community and outdoor settings, build trusted relationships and help deliver activities that develop confidence, resilience, independence and life skills.
Wage: £21,157.50 a year
Training course: Youth support worker (level 3)
Hours: Monday to Friday. Some late afternoon/evening and occasional weekend work will be required to support CHEXS activities and community events. Time off in lieu will apply where appropriate. 37 hours 30 minutes a week
Start date: Monday 2 November 2026
Duration: 1 year 6 months
Positions available: 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support the delivery of CHEXS programmes for children and young people in schools, community settings and outdoor environments
- Build positive, appropriate relationships with young people and help create safe, welcoming and inclusive activities
- Support group sessions, outdoor learning, creative activities, team-building, personal development and confidence-building work
- Help young people develop confidence, resilience, independence, communication skills, life skills and positive relationships
- Listen to young people, encourage them to express their views and involve them in planning and evaluating activities
- Work alongside experienced Children & Young People staff to support young people who may be experiencing challenges with attendance, wellbeing, confidence, relationships or family circumstances
- Support work with young people aged 11+, including secondary-age delivery and Year 6 to Year 7 transition activities
- Prepare resources, welcome young people, maintain attendance records and help activities run safely and effectively
- Work with schools, parents and carers, the Family Support Team and community partners to support positive outcomes for young people
- Follow safeguarding procedures, maintain professional boundaries and report any concerns to the appropriate colleague
- Keep accurate records using CHEXS digital and case management systems
- Gather feedback from young people and contribute ideas for improving activities and services
- Attend team meetings, supervision, training and apprenticeship reviews
- As skills and confidence develop, gradually take greater responsibility for planning, preparing and leading activities with appropriate support and supervision
Where you'll work
59 HIGH STREET
WALTHAM CROSS
EN8 7AE
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: UCAN PROGRESS LTD
Training course: Youth support worker (level 3)
What you'll learn
Course contents
- Recognise, manage and reflect upon relational boundaries in professional youth support work
- Communicate with stakeholders - internal and/or external
- Facilitate the learning and development of young people
- Encourage the participation of young people in developing their own learning
- Facilitate activities and techniques to use with young people that promote self-confidence and build self-esteem and resilience
- Reflect individually and through supervision on practice in line with daily tasks to enhance the support young people receive
- Monitor and record the outcomes of own practice to identify areas for development and improvement
- Appropriately manage behaviour boundaries in line with organisational policies
- Plan youth support work programmes and sessions
- Lead youth support work programmes and sessions
- Evaluate youth support work programmes and sessions
- Enable young people to express their views, aspirations, needs and concerns appropriately in line with youth support work principles
- Identify, appropriately challenge and act upon oppressive or discriminatory attitudes, behaviours and situations
- Support young people to participate in planning, organising, delivering and evaluating youth work activities and programmes, and engaging on issues of importance to them
- Embeds in own practice a commitment to the rights of young people
- Apply safeguarding procedures and protocols
- Work within the parameters of organisational, local and national health and safety, child protection, data protection and equalities policies and procedures
- Participate in risk assessments and manage risk and risk benefits within the workplace
- Record all health and safety risks and take the correct actions to ensure the safety of all young people
- Complete administrative responsibilities e.g., signing in young people, risk assessments and recording activities
- Manage budgets and resources
- Manage individuals in line with organisational procedures
- Work with and maintain professional behaviour boundaries when working with young people
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Training schedule
Training will be delivered remotely during working hours through live online sessions, supported by UCANlearn, UCAN’s learning platform.
The apprentice will attend monthly teaching sessions and group workshops and receive regular one-to-one support from their apprenticeship assessor.
Practical learning and evidence will be developed through their day-to-day work at CHEXS. Progress reviews involving the apprentice, CHEXS and UCAN will take place approximately every three months.
More training information
UCAN will provide the Level 3 Youth Support Worker Apprenticeship and support the apprentice throughout the programme.
The apprentice will have a dedicated apprenticeship assessor and access to UCANlearn for learning resources, activities, evidence submission and progress tracking. Training combines live online teaching, one-to-one support, workplace learning, independent study and practical evidence from the apprentice’s role.
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UCAN will also support the apprentice to prepare for end-point assessment towards the end of the programme.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Listening skills
- Approachable
- Reliable
- Adaptable
Other requirements
- This role involves substantial contact with children and young people and is subject to appropriate safer recruitment checks, including an enhanced DBS disclosure
- Applicants must be able to travel to CHEXS delivery locations across the local area
- Applicants must be comfortable taking part in outdoor and practical activities
- Some late afternoon/evening and occasional weekend work will be required to support CHEXS projects, activities and community events. Time off in lieu will apply where appropriate
- A full driving licence and access to a vehicle is desirable but not essential
CHEXS is a local charity supporting children, young people and families to build confidence, resilience, skills and aspirations and overcome barriers affecting wellbeing, learning and future opportunities. Working with schools, families and community organisations, CHEXS provides practical early support through group work, outdoor and creative activities, personal development, transition support and family support services.
Company benefits
- 6% employer pension contribution, where eligible
- 25 days annual leave plus 8 public holidays
- Structured training, mentoring and regular supervision
- Practical experience alongside experienced Children & Young People practitioners
- Opportunities for professional development and progression within youth and community work
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, the apprentice will have developed the knowledge, skills and practical experience needed to progress into a Youth Support Worker role or similar work within the youth and community sector.
There may also be opportunities to progress into roles with greater responsibility, undertake further professional development or continue onto higher-level training in youth, community or family support work.
CHEXS is committed to supporting professional development and progression within youth and community work.
The contact for this apprenticeship is: UCAN PROGRESS LTD
The reference code for this apprenticeship is VAC2000052693.
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