Sharing best practice

To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

• Working in partnership with other youth or co-production organisations to learn from others, share knowledge and develop best practice.
• Identifying and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to the needs of young people and youth participation e.g., Local Authorities, Social Services, the DWP, youth organisations, health services, and other voluntary sector agencies.
• Contributing to cross-team research and innovation projects that ensure NHYC remains a leading organisation within the sector.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

• Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
• Inputting and extracting information from monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.
• Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

• Continuously reviewing own working practices in line with client feedback and current best practice.
• Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning and development needs and opportunities.
• Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.

Other

To contribute positively and constructively to the development of the teams, service and NHYC. This will include:

• Covering for other members of the team where necessary.
• Following NHYC’s policies, procedures and performance expectations in all functions of the post.
• Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Services or Leadership Team.

Person specification

We are looking for an exceptional individual who can demonstrate the following competencies and want to use these to the full in their work.

Essential skills, knowledge and experience

Here are the essential skills and experience which we’re looking for in a Youth Worker (Youth Voice).

• Experience delivering engaging and innovative youth work programmes, which meet the needs of young people with multiple complex issues.
• In-depth knowledge of youth work principles and practices or knowledge of homelessness, and an understanding of how these interact together.
• Experience of planning and facilitating engaging 1-1 and groupwork sessions with young people, considering support needs, language levels and diversity.
• Experience delivering inclusive youth voice, youth engagement, co-production sessions or programmes which enable young people from diverse communities to meaningfully participate and share their voice.
• Proven track record creating and maintain external partnerships and networks to achieve organisational aims and objectives, including working in partnership to deliver life-skills sessions to young people.
• An understanding of the kinds of behaviour young people might demonstrate, an ability to understand this behaviour in a trauma-informed way and developing strategies for managing behaviour.
• The ability to multitask, make decisions, and manage multiple priorities effectively in a pressured, fast-paced environment.
• Confidence using IT systems such as Microsoft Office and databases to support the achievement of personal and collective team goals.
• An understanding of and a commitment to Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace.
• A thorough understanding of safeguarding policies including raising concerns, reporting information, and implementing procedures.

Desirable experience, skills and knowledge

We’d love to hear from you if you also have these desirable skills and experiences, but don’t worry if you don’t. These are the extras we’d really like!

• Experience leading on or implementing a youth voice or youth engagement strategy within a service or organisation.
• Experience working with young people on campaigns and media content.
• Experience working to performance indicators, including monitoring and reporting on service outputs/outcomes, client tracking, analysing performance information, and identifying corrective action.
• Up-to date working knowledge of local and national government policies relating to employment, education, benefits, housing, healthcare, sexual health, and young people.

Additional job requirements

• Willingness and ability to work outside of normal hours on occasion (within New Horizon’s flexible working arrangements), including work over the Christmas period when required.
• Willingness to work flexibly in response to changing organisational requirements.
• Willingness to work from different sites including our day centre in Camden.

Timescales and how to apply

Dates

• Closing date for applications: 9am, Monday 21 September
• Shortlisted candidates will be informed: Friday 25 September
• Interviews: Thursday 1 October

Application process

• Complete the application form below
• Upload your CV setting out your career history, education or qualifications, and other key responsibilities or achievements. DO NOT INCLUDE YOUR NAME OR INITIALS IN THE DOCUMENT FILE NAME
• Write a cover letter / supporting statement (no more than 1500 words) highlighting your suitability for the