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AI Conversational Designer
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BA

AI Conversational Designer

Barclays

London

Early applicant

Hybrid

Employee

Full-Time

Join Barclays as an AI Conversational Designer and lead the evolution of our digital landscape. We are looking for a customer-obsessed, forward-thinking leader to spearhead our Conversational Assistant and AI function within the Digital Customer Experience team. In this role, you will drive innovation, leverage cutting-edge technology, and redefine customer experiences across our digital offerings. You will deliver Conversational Banking services, including chat, conversational self-service, and...

Skills

Conversation design

User experience

Design guidelines

Wireframing

Prototyping

Accessibility standards

NLP

Data analysis

Risk management

Change management

Strategic thinking

Digital technology