At Amazon, we work to be the most customer-centric company in the world. This requires exceptionally talented, brilliant, and motivated people. Amazon is seeking an Area Manager for the outbound operations at our Nova Santa Rita/RS Distribution Center. This role will focus on Team Safety, Operational Quality, Team Management, delivering the best customer experience, and exceeding productivity targets.

Responsibilities

• Implement and strengthen safety culture during shifts, ensuring the team works safely and risks are eliminated
• Review shift production forecasts and allocate resources to meet targets
• Monitor production and productivity metrics to quickly correct deviations
• Maintain routines to develop team knowledge and skills, address problems, and provide employees with a safe, fun, and high-performance environment
• Ensure safety throughout shifts by implementing preventive measures to avoid accidents. When incidents occur, conduct thorough investigations and propose specific corrective actions.
• Deliver daily quality metrics by developing innovative and simplified processes that enable your team to consistently meet performance targets.
• Drive daily productivity and capacity targets by removing operational barriers and optimizing headcount allocation.
• Develop and upskill your team following the "Raise the Bar" leadership principle.
• Execute improvement projects to completion with measurable results.

Requirements

• The outbound operations area is responsible for picking, packing, and shipping customer orders.
• As an Area Manager, your goal will be to ensure resources are in place for these activities to be completed effectively. This means ensuring:
  • Team members are in the correct positions
  • Operational routines are followed
  • Productivity targets are met
  • Training is up-to-date
  • Problems are resolved quickly and permanently
• When metrics fall below target, you will be responsible for investigating to find the root cause and implementing corrective actions.
• This role requires schedule flexibility, especially during peak demand periods.