As the Assistant General Manager at ALTA, you’ll play a pivotal role in supporting the General Manager and ensuring the smooth running of the restaurant. Your responsibilities will include operational excellence, team leadership, and delivering exceptional guest experiences, while driving profitability and upholding the standards and vision of ALTA. This role requires a proactive approach, strategic thinking, and the ability to inspire and develop a diverse team. You will help foster a positive, inclusive culture and ensure the restaurant operates to the highest standards of service and efficiency.

Requirements

• At least 5 years of management experience in a high-end, fast-paced restaurant or similar setting
• Demonstrated success in supporting operations within a high-pressure environment, ideally in central London
• Strong leadership and interpersonal skills, with the ability to motivate and influence teams at all levels
• Excellent financial acumen, including experience with budgets, P&L, and cost management
• In-depth understanding of food and beverage operations, coupled with a passion for hospitality
• Proficient in restaurant management systems (POS, reservations platforms, and scheduling tools)
• A strategic thinker with a hands-on approach to challenges and opportunities
• Energetic, approachable, and capable of thriving under pressure
• Committed to delivering world-class service and creating exceptional guest experiences
• Excellent communication and organisational skills
• Ability to multitask and thrive in a high-energy, fast-paced environment
• Prior experience in a busy, high-end restaurant or similar setting
• Ability to represent our restaurant with pride and professionalism
• Flexibility to respond to a variety of different work situations
• Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations
• An appreciation of Basque cuisine and culture is a plus, but not essential

Responsibilities

• Support the General Manager in overseeing daily operations, ensuring efficiency and excellence across all areas
• Lead by example, inspiring the team to consistently deliver exceptional guest experiences
• Enforce health, safety, and hygiene standards, ensuring compliance with UK regulations
• Collaborate with departmental leaders, including the Head Chef and Bar Manager, to ensure service and menu offerings align with ALTA’s brand and standards
• Assist in developing and monitoring budgets, ensuring adherence to financial targets and cost controls (labour, food, and beverage)
• Analyse key performance metrics and contribute to strategies to maximise revenue and minimise waste
• Maintain strong supplier relationships, supporting the procurement of quality products at competitive prices
• Play an active role in recruiting, onboarding, and mentoring team members to build a high-performing workforce
• Conduct training sessions, performance reviews, and regular team meetings to maintain accountability and encourage development
• Promote and champion diversity, equity, and inclusion within the workplace
• Engage with guests to build meaningful relationships, address feedback, and ensure any concerns are resolved promptly and effectively
• Uphold consistency in the guest journey, creating memorable experiences at every touchpoint
• Represent the restaurant at industry events and networking opportunities to enhance brand visibility and reputation

Benefits

• Salary: £55000+ per annum (Depending on experience)
• 50% staff dining discount across MOI & ALTA
• Extra holidays: 1 extra day of holiday per year completed, after 2 years in the company (up to 33 days max)
• Fantastic Supplier trips & training
• Referral Bonus: £250 for hourly staff, £500 for salaried staff
• Wellness, mental health, healthcare perks, clothing, food & industry discount App
• Delicious meals provided on shift
• Opportunities for growth and professional development within an expanding restaurant group

Application Process

Apply now!

About ALTA

ALTA brings the lively spirit of asador (grilled meat) restaurants and San Sebastián’s vibrant Basque bars to the heart of Soho’s iconic Kingly Court. Renowned Head Chef, Rob Roy Cameron, formerly of elBulli (Catalonia) and Rodero (Pamplona, Basque region), brings a wealth of culinary expertise to the kitchen.

Our menu is a tribute to the bustling streets of Northern Spain, bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos, succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails.

ALTA is setting the stage for a new wave of culinary excellence in London’s dynamic food scene.

ALTA is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.

Contact

Website: https://alta-restaurant.com/ LinkedIn: https://www.linkedin.com/company/alta-kingly-court/ Instagram: https://www.instagram.com/alta.london/