As a Visual Merchandiser at M&S, you will play a critical frontline role shaping how our customers experience the brand. You'll implement merchandising plans to create high-impact displays that sell, bringing campaigns to life using digital tools.

Requirements

• An eye for fashion
• Resilience and drive
• Visual storytelling ability
• Fast-moving retail professional mindset
• Ability to balance creativity with operational demands
• Efficiency in delivering high-impact visual updates at pace
• Teamwork skills
• Flexibility and adaptability to pivot between tasks
• High levels of customer service
• Commitment to delivering excellent work with great attention to detail
• Openness to feedback and ability to act upon it
• Accountability for planning and managing own workload efficiently
• Strong communication skills
• Adaptability to changing situations
• Ability to build positive relationships by being a good listener
• Good level of digital capability

Responsibilities

• Serve customers efficiently on the shop floor and at service points
• Keep the store clean and tidy, ensuring shelves are always stocked
• Monitor and deliver on daily sales targets, priorities, promotions, and selling opportunities
• Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service
• Build expert product knowledge to sell and recommend products and services
• Utilise digital tools and communication channels to deliver for the customer

About Marks & Spencer

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. We are revolutionising how we work and offering exciting opportunities. M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy.

Application Process

Take Your Marks and apply today. We are happy to talk flexible working. If you require reasonable adjustments to our recruitment process, please share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.