As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas.

Requirements

• Friendly, welcoming, courteous and helpful behaviour
• Ability to connect with customers and make them feel valued
• Ability to maintain high energy levels whilst working both efficiently and productively
• Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact
• Ability to work well as part of a team

Responsibilities

• Making children feel welcome
• Handing out balloons
• Organising special events
• Looking after customers' specific needs
• Keeping high standards of cleanliness in the dining area and toilets
• Helping to create a warm and welcoming atmosphere
• Establishing and maintaining positive communication with customers at all times
• Keeping the manager informed about customer satisfaction

Benefits

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top high street and online brands
• Much more

About McDonald's

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.