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Early applicant
$34.43/hr
On-site
Full-time
Serco is looking for a warm, resilient, and detail-oriented Customer Service Officer to join our Helpdesk and Communications team at Fiona Stanley Hospital.
In this role, you’ll be the first point of contact for a wide range of internal and external stakeholders, supporting essential services in a fast-paced hospital environment. You’ll be answering and actioning requests across multiple channels—while keeping calm under pressure and ensuring patients and staff receive outstanding...
Skills
Customer service
Communication skills
Data entry
Prioritization
Work under pressure
Call center
KPI
Customer Service Officer
Serco
Murdoch
Early applicant
$34.43/hr
On-site
Full-time
Serco is looking for a warm, resilient, and detail-oriented Customer Service Officer to join our Helpdesk and Communications team at Fiona Stanley Hospital.
In this role, you’ll be the first point of contact for a wide range of internal and external stakeholders, supporting essential services in a fast-paced hospital environment. You’ll be answering and actioning requests across multiple channels—while keeping calm under pressure and ensuring patients and staff receive outstanding...
Skills
Customer service
Communication skills
Data entry
Prioritization
Work under pressure
Call center
KPI