A new and exciting opportunity has arisen to join the Digital Services Operations team as a Digital Operations Analyst at The Mid Yorkshire Teaching NHS Trust.

The Digital Operations Team support the trust Cyber Security, Servers, Network and Data Storage, along with the implementation and support of new systems.

The successful candidate will lead the implementation of new digital solutions, ensure compliance with relevant standards, support and maintain the existing servers and storage, and monitor the performance of the estate to identify and correct potential issues.

Requirements

• Maintenance and support of the storage area networks (SAN) and provide knowledge on server and storage configuration and associated topics
• Maintenance and support of Microsoft Always on VPN and or MS RRAS
• Maintain and support of physical server infrastructure and virtual server environment and operating systems as well as a virtual desktop infrastructure.
• Working closely with other team members to support IT applications. e.g. Microsoft Active Directory, RD-Web, VMWare, System Centre Configuration Manager, SQL Server.
• Experience of working in a high-pressured NHS IT service environment with the ability to communicate with confidence to staff and customers at all levels, would be advantageous.

Responsibilities

• The Digital Operations Analyst will be a key member of the Digital Services team, responsible for ensuring the performance, integrity, and resilience of the Trusts digital infrastructure, systems, and data.
• The role involves managing, maintaining, and continuously improving the Trust's server and storage estate in line with industry standards, legal requirements, and NHS guidelines.
• Provide expert technical advice and operational support on digital platform matters across the organisation, including risk assessments, threat mitigation, and incident response.
• Working closely with other Digital Services teams, the Digital Operations Analyst will play a vital role in supporting the Trusts digital strategy, implementing solutions, and monitoring and maintaining the digital environment.
• Provide expertise to the implementation and ongoing support of systems and services
• Contribute to the production of new methodologies and solutions as required
• Identify and diagnose system problems, providing resolution or temporary workaround options
• Provide operating system and system architecture knowledge and contribute towards the creation of operating procedures
• Pro-active monitoring of system performance and capacity.
• Log and report service disruptions
• Monitoring incoming support requests from the Call Logging system and resolve these as required
• Liaise with internal departments and third party suppliers regarding hardware and software faults

Benefits

• Access to the NHS pension plan
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
• Exceptional employee health and wellbeing services
• Extensive benefits and support, including:
  • Onsite nurseries and childcare salary sacrifice scheme
  • Home electronics scheme
  • Cycle to work scheme - subject to eligibility criteria
  • Car lease salary sacrifice scheme - subject to eligibility criteria
  • Working carers support and advice, carers network and carers passport
  • Flexible working options and family and carer-friendly policies
  • Established staff networks, including LGBTQ+ and Race Equality
• Career progression, training and support
• Skilled worker sponsorship

Application Process

• We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

About The Mid Yorkshire Teaching NHS Trust

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

You can find out more about skilled worker and health and care visas on our careers site.