With a passion for Fresh Food and a keen eye for details, our Fresh Food Managers take pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers.

Requirements

• Previous experience working in the retail industry, hospitality, the service industry or travel & tourism
• Passion for delivering exceptional customer service
• Experience of managing a team in a fast-paced environment
• Great communicator who can share knowledge, experience and best practices
• Ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• Adaptable to change, whilst being able to challenge effectively
• Ability to actively listen to and respond effectively to customers and colleagues

Responsibilities

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to customer feedback and react accordingly
• Ensure market-leading availability across the store
• Work with other Managers in store to lead a supportive and performance-driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

Benefits

• Excellent training, support and continued development
• Competitive salary
• Generous bonus
• Attractive pension scheme
• Private healthcare
• Colleague discount (encouraged to share with friends and family)
• Range of family-friendly policies, including 26 weeks maternity and adoption leave
• Neonatal and fertility leave

About Morrisons

From a Bradford market stall to the UK’s fourth largest supermarket, Morrisons is the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service. The business is mainly food & grocery, and uniquely, Morrisons sources and processes most of the fresh food sold through its own manufacturing facilities. Market street is what makes Morrisons different, with close relationships with farmers and growers ensuring good quality and great value every day. Shopkeepers for over 100 years, Morrisons loves providing customers with a great shopping experience. At just under 500 stores across the UK, retail colleagues work as one team to provide plenty of food essentials, great service, and a buzz people enjoy. Morrisons provides great value for money and good quality fresh food and groceries to over 11 million customers every week. The focus on freshness makes Morrisons stand out as it prepares more fresh food in-store than any other supermarket. Morrisons believes in investing in its colleagues and industry-leading training programmes, providing opportunities to make it to the top. Many store managers started out on the shop floor.